Executive Value Realization Lead

Planview GmbH, Software & Consulting; United Kingdom; Teletrabalho; GBP 90 000 - 130 000; Tempo integral

Resumo da oferta

Planview is hiring an experienced Customer Value Advisor, reporting to a VP, Customer Value Advisory aligned to your region. In this role, you'll own the economic buyer relationship across a portfolio of enterprise accounts, driving value realization and expansion outcomes from signature through renewal and beyond.

You are a commercially minded, executive-ready customer success professional with a passion for building strategic relationships and delivering measurable business impact.

Qualificações

• 5+ years in strategic CSM or AE roles managing $250K+ ACV.
• Executive presence and C-suite engagement experience.
• Experience delivering value realization reviews or executive business reviews.

Responsabilidades

• Own the economic buyer relationship from initial forecast through renewal.
• Build and maintain executive-level relationships (C-suite, VP+).
• Drive adoption and value realization across your portfolio.
• Identify expansion opportunities with Account Executives.
• Engage pre-sale on strategic accounts to ensure continuity from signature to go-live.
• Develop customer champions and advocacy relationships.
• Act on customer feedback for product and experience improvements.

Conhecimentos

Executive presence

Strategic relationships

Value realization

Commercial instinct

Customer adoption

Strong communication

Consulting experience

Ferramentas

CRM systems

Descrição da oferta de emprego

Planview is hiring an experienced Customer Value Advisor, reporting to a VP, Customer Value Advisory aligned to your region. In this role, you'll own the economic buyer relationship across a portfolio of enterprise accounts, driving value realization and expansion outcomes from signature through renewal and beyond.

You are a commercially minded, executive-ready customer success professional with a passion for building strategic relationships and delivering measurable business impact.