Strategic Customer Value Lead (New Logos)

Salesforce; Greater London; On-site; GBP 70,000 - 100,000; Full time

Job summary

Salesforce is seeking a Customer Outcome Executive based in London to bridge sales and customer success, ensuring customers realise value from day one and throughout lifecycle. You will supervise a portfolio of new logo accounts with a quota across services and advisory offerings.

This quota-carrying role sits within the UKI Chief Customer Office and emphasizes strategic alignment, measurable outcomes, and cross-functional execution with sales, delivery, and services teams.

Qualifications

• Experience in a new logo sales role within a complex, enterprise SaaS environment.
• Track record of managing a quota or revenue target.
• Experience developing and executing customer success or value-realisation plans with measurable outcomes.
• Experience working cross-functionally with sales, delivery, and services teams to resolve account issues and drive adoption.

Responsibilities

• Partner with sales on strategic, high-value opportunities to define a clear path to value.
• Own a portfolio of new logo accounts, diagnosing challenges and realising value.
• Lead cross-functional strategies to stabilise accounts.
• Manage a services-focused quota spanning Signature, Premier, and Advisory Services.

Skills

New logo sales

Quota management

Customer success planning

Cross-functional collaboration

Job description

Salesforce is seeking a Customer Outcome Executive based in London to bridge sales and customer success, ensuring customers realise value from day one and throughout lifecycle. You will supervise a portfolio of new logo accounts with a quota across services and advisory offerings.

This quota-carrying role sits within the UKI Chief Customer Office and emphasizes strategic alignment, measurable outcomes, and cross-functional execution with sales, delivery, and services teams.