Executive Value Realization Lead

Planview; Sheffield; Hybrid; GBP 65,000 - 95,000; Full time

Benefits offered by this job

Unplugged Days

Generous PTO

Parental leave

Medical plans

Remote work support

Volunteer time

Employee Referral bonus

Office lunches

Flexible hours

Job summary

Planview is seeking an experienced Customer Value Advisor to own executive-level relationships across a portfolio of enterprise accounts. You will drive value realization, engage with the economic buyer, and identify expansion opportunities to fuel long-term growth.

You’ll operate at the VP/C-suite level, translating value into renewals and expansions, while partnering with sales and pre-sales to maximize outcomes for our largest customers.

Qualifications

• 5+ years in a strategic CS/AE role managing large ACV deals (>$250K).
• Experience delivering executive business reviews with C-suite audiences.
• Strong commercial instinct for identifying expansion opportunities in customer conversations.
• Proven ability to build and maintain executive-level relationships across organizations.

Responsibilities

• Own the economic buyer relationship from forecast through renewal, as the single named owner.
• Build and maintain executive relationships (C-suite, VP+), conducting regular business reviews tied to value.
• Drive adoption and value realization across your portfolio and ensure accountability to outcomes.
• Identify expansion opportunities and partner with Account Executives to advance pipeline.
• Coordinate with pre-sales to ensure continuity from signature to go-live with full context.
• Develop customer champions and advocacy relationships, sourcing referrals and community connections.
• Act on customer feedback as the internal voice for product and experience improvements.

Skills

Executive presence

Strategic CSM/AE

Value realization reviews

Expansion opportunities

Client relationships

Communication

Tools

Salesforce

SAP

ServiceNow

Job description

Planview is seeking an experienced Customer Value Advisor to own executive-level relationships across a portfolio of enterprise accounts. You will drive value realization, engage with the economic buyer, and identify expansion opportunities to fuel long-term growth.

You’ll operate at the VP/C-suite level, translating value into renewals and expansions, while partnering with sales and pre-sales to maximize outcomes for our largest customers.