Executive Support Officer: CEO & Board Liaison

The Goldsmiths Company; Greater London; Hybrid; GBP 40,000 - 55,000; Full time

Benefits offered by this job

23 days annual leave

Generous pension scheme

VivUp retail discount

Company social events

Health Plan (Simplyhealth)

Death in Service

Income Protection

24/7 GP access

Cycle to Work

Season Ticket Loan

Job summary

The Goldsmiths’ Company is seeking an Executive Support Officer to assist the CEO and the Prime Warden in all aspects of their roles, ensuring the Company’s goals are achieved. You will manage diaries, records, and events for a 700‑year‑old cultural institution and build strong cross‑department relationships.

You will work closely with the Senior Executive Assistant, handle confidential information with discretion, and support senior leaders in navigating a traditional heritage setting alongside

Qualifications

• Strong IT proficiency with Office 365 and CRM systems.
• Highly organised with ability to manage multiple priorities and meet deadlines.
• People-focused with a proactive approach to supporting busy professionals.
• Meticulous attention to detail and accuracy.
• Excellent written and verbal communication skills.
• Discretion handling confidential information.
• Team player with initiative and ability to work independently.
• Experience of working with senior executives.
• Experience in arts/heritage environment or membership organisations.

Responsibilities

• Provide administrative support to the Senior Executive Assistant and be the first point of contact for the Court.
• Manage the Court diary and programme of events, including meeting preparation and liaison with stakeholders.
• Maintain the CEO’s office operations, including records, travel, and diary management, and streamline processes.
• Manage CRM contacts and lists on behalf of the EA, CEO and Prime Warden.
• Maintain expense records for the Prime Warden and reconcile CEO credit card statements.
• Build relationships with stakeholders across jewellery, silversmithing, the City of London.
• Deputise for the Senior Executive Assistant as required.
• Support broader schedules and events across the Company and beyond.

Skills

Office 365 proficiency

CRM systems

Organisational skills

Attention to detail

Communication skills

Discretion

Team player

Experience with senior executives

Heritage/arts sector experience

Tools

Office 365

CRM systems

Job description

The Goldsmiths’ Company is seeking an Executive Support Officer to assist the CEO and the Prime Warden in all aspects of their roles, ensuring the Company’s goals are achieved. You will manage diaries, records, and events for a 700‑year‑old cultural institution and build strong cross‑department relationships.

You will work closely with the Senior Executive Assistant, handle confidential information with discretion, and support senior leaders in navigating a traditional heritage setting alongside