Executive Support Officer - £36k p.a. (Full Time)

The Goldsmiths Company; Greater London; Hybride; GBP 40 000 - 55 000; Plein temps

Avantages offerts par ce poste

23 days annual leave

Generous pension scheme

VivUp retail discount

Company social events

Health Plan (Simplyhealth)

Death in Service

Income Protection

24/7 GP access

Cycle to Work

Season Ticket Loan

Résumé du poste

The Goldsmiths’ Company is seeking an Executive Support Officer to assist the CEO and the Prime Warden in all aspects of their roles, ensuring the Company’s goals are achieved. You will manage diaries, records, and events for a 700‑year‑old cultural institution and build strong cross‑department relationships.

You will work closely with the Senior Executive Assistant, handle confidential information with discretion, and support senior leaders in navigating a traditional heritage setting alongside

Qualifications

• Strong IT proficiency with Office 365 and CRM systems.
• Highly organised with ability to manage multiple priorities and meet deadlines.
• People-focused with a proactive approach to supporting busy professionals.
• Meticulous attention to detail and accuracy.
• Excellent written and verbal communication skills.
• Discretion handling confidential information.
• Team player with initiative and ability to work independently.
• Experience of working with senior executives.
• Experience in arts/heritage environment or membership organisations.

Responsabilités

• Provide administrative support to the Senior Executive Assistant and be the first point of contact for the Court.
• Manage the Court diary and programme of events, including meeting preparation and liaison with stakeholders.
• Maintain the CEO’s office operations, including records, travel, and diary management, and streamline processes.
• Manage CRM contacts and lists on behalf of the EA, CEO and Prime Warden.
• Maintain expense records for the Prime Warden and reconcile CEO credit card statements.
• Build relationships with stakeholders across jewellery, silversmithing, the City of London.
• Deputise for the Senior Executive Assistant as required.
• Support broader schedules and events across the Company and beyond.

Connaissances

Office 365 proficiency

CRM systems

Organisational skills

Attention to detail

Communication skills

Discretion

Team player

Experience with senior executives

Heritage/arts sector experience

Outils

Office 365

CRM systems

Description du poste

The Goldsmiths’ Company is hiring an Executive Support Officer to support the CEO and the Prime Warden (equivalent to Chair of the Board) in all aspects of carrying out their roles to ensure that the Company’s goals and objectives are achieved. They are responsible for the smooth running of the Company’s Court (board equivalent) and senior leadership team.

Place of work

Goldsmiths’ Hall, Foster Lane, London, EC2V 6BN

Job Type

Full time, permanent

Reports to

Senior Executive Assistant

About the role

Assisting the Senior Executive Assistant in supporting the CEO and the Prime Warden (equivalent to Chair of the Board) in all aspects of carrying out their roles to ensure that the Company’s goals and objectives are achieved. They are responsible for the smooth running of the Company’s Court (board equivalent) and senior leadership team.

The role is responsible for diary management and scheduling, records management, and the efficient and timely organisation of events. The Executive Support Officer will build strong relationships across the Company and beyond.

The post-holder should be highly organised, able to prioritise while working on multiple projects, and with excellent attention to detail. An open mindset and willingness to approach the unknown is vital. With a high level of personal integrity and discretion, they should bring a calm, confident and proactive outlook to the role.

Key responsibilities

Provide administrative support to the Senior Executive Assistant and be the first point of contact for the Court. Additionally, you will be engaging with and responding to internal teams as well as working with the CEO and Prime Warden.

Manage the Court diary and programme of events, including Court meeting preparation and other formal and informal events, and liaising with internal and external stakeholders to ensure the Court are kept informed of all relevant events.

Maintain the administrative operation of the CEO’s office, from records management to travel booking, list management, and diary management – and streamline processes to improve efficiency.

Manage CRM contacts and lists on behalf of the EA, CEO and Prime Warden.

Maintain expense records for the Prime Warden and reconciling credit card statements for the CEO.

Maintain connections and build trusted relationships with stakeholders and organisations across the jewellery and silversmithing industries, as well as the City of London.

Deputise for the Senior Executive Assistant, as required.

As you develop in the role, you’ll become more involved in other aspects of the CEO and Prime Warden’s schedules and programme of events. There will be opportunities to work with people across and beyond the Company to further the ambitions of a 700-year-old cultural institution.

Any other tasks as required by the Senior EA, CEO or Prime Warden.

A typical week might include coordinating a Court Away Day, filing confidential papers, managing travel arrangements, and liaising with the Great XII on City of London events.

Skills & experience

Strong IT proficiency: You are confident using a variety of software packages and systems, including Office 365 and CRM systems, and you quickly adapt to new technologies and tools.

Highly organised: You’re a natural organiser, capable of managing multiple priorities and meeting tight deadlines with efficiency and composure.

People-focused: You are genuinely passionate about delivering outstanding people support, with a proactive approach to understanding and meeting busy professionals’ needs.

Meticulous attention to detail: You take pride in accuracy and ensure all tasks are completed to a high standard, on time and with care.

Excellent communication skills: You are a confident communicator, both in writing and orally, with a clear and professional style.

Discrete: Ability to handle confidential information appropriately.

Team player with initiative: You thrive in a team environment, remain flexible under pressure, have a can-do attitude and are equally comfortable working independently and thinking proactively and on your feet.

Experience of working with senior executives

Comfortable working in a traditional, heritage environment alongside modern business practices.

Experience in an arts, crafts, museum or heritage organisationor gallery, and/or a membership organisation

23 days annual leave (inclusive of 3 Christmas closure days) plus public holidays

Generous pension scheme (up to 14% employer contribution, if employee contributes 5%)

Access to retail discount platform (VivUp)

Company social events, including up to 5 free tickets to the Goldsmiths’ Fair

Simplyhealth – Level 1 Enhanced Health Cash Plan **

Death in Service of 4 x salary (8 x salary if a member of the Company pension scheme) **

Income Protection cover **

24/7 GP access

Cycle to Work scheme **

Season Ticket Loan **

** after successful completion of probation

The closing date for applications is Friday 23rd October at 9:00am.