Executive IT Advisor and Trust Coach to CIOs – UK-Based, Serving the EMEA Region

Info-Tech Research Group; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A strategic research consultancy in Greater London seeks a seasoned Executive Counsellor to support C-suite clients with advisory services. The ideal candidate will have at least 20 years of professional IT or consulting experience, with strong executive presence and proven ability to build senior-level relationships. Responsibilities include developing customized delivery plans, facilitating networking, and participating in account planning. This role emphasizes collaborative client engagement and includes facilitation of events and strategic guidance.

Qualifications

• Minimum of 20 years professional IT or consulting experience.
• Strong executive presence with business acumen.
• Ability to communicate effectively with executives.
• Proven experience in a client service environment.

Responsibilities

• Provide advisory and coaching services to executive level clients.
• Develop highly-customized delivery plans aligned to clients’ initiatives.
• Collaborate with account delivery team members.
• Participate in account planning activities.
• Facilitate peer interactions and networking for clients.

Skills

Executive presence

Business acumen

Problem-solving skills

Strong organization skills

Time management skills

Communication skills

Relationship building

Facilitation skills

Job description

Info-Tech Research Group empowers companies with unbiased and actionable research to help CIOs and IT leaders make strategic and informed decisions, save money and time, and de‑risk implementation and delivery.

Executive Counsellors are a core element of our premium member service. Each Executive Counsellor is a senior, experienced IT leader who combines their extensive skills and experience with Info‑Tech Research Group’s best‑practice research, blueprints and subject‑matter expert services, to support C‑suite clients in delivering outstanding results and value to their organizations.

Executive Counsellors advise on topics including strategy, transformation, governance, operating model, program and project delivery, multi‑vendor environments, data driven organizations, and technology and business alignment. The services also include leadership, professional development and networking.

This role includes some hands‑on work including facilitation of round tables and events, delivery of on‑site work for clients, and supporting regional conferences.

Key Responsibilities

• Provide advisory and coaching services to executive level clients, including a minimum of one meeting per client per month. Meetings are face to face and via Teams virtual meetings
• Develop highly‑customised delivery plans and service deliverables aligned to clients’ strategic outcomes and initiatives
• Work collaboratively with other members of account delivery teams, including Account Directors and Client Success Managers
• Actively participate in account planning activities
• Host and support clients at events
• Facilitate peer interactions and networking for clients
• Support pre‑sales and growth activities
• Support ITRG events through facilitating round tables, leading special interest groups and supporting regional conferences
• Actively contribute through all stages of the research life cycle, including ideation, review and quality assurance
• Embrace Info‑Tech Research Group’s culture of continuous learning by participating in on‑going self and industry development activities;

Key Selection Criteria

• Possess a minimum of 20 years professional IT or consulting experience (or a combination of both)
• Strong executive presence and business acumen
• Demonstrable experience in an independent contributor role, with the ability to collaborate, mentor and work with less tenured team members
• The ability to build and maintain relationships at the senior executive level
• The ability to communicate effectively with executives and board membersStrong problem‑solving skills
• Strong organization and time management skills
• The ability to work across multiple accounts and clients simultaneously
• Well‑developed communication skills, with the ability to convey complex information in a way that it is easily understood by the audience
• Experience in facilitating and / or presenting to large groups
• Ability to travel to clients in the EMEA region
• Proven experience in a client service environment
• Current knowledge of key IT trends including cloud, AI, multi‑vendor outsourcing
• Bilingual proficiency in French, Spanish or German (nice to have but not essential)
• Coaching qualifications (nice to have not essential)

Info-Tech Research Group of companies is an equal opportunity employer committed to diversity and inclusion and does not discriminate on the basis of any legally protected status or characteristic including Minority / Female / Sexual Orientation / Gender Identity / Disability / Veteran and are pleased to consider all qualified applicants. To that end, upon request, ITRG will ensure, to the extent possible, that accommodation be made available to applicants throughout the recruitment and hiring process.