Executive Front Desk & Office Coordinator

HARRIS FEDERATION; London Borough of Croydon; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Annual loyalty bonus

Pension scheme

Healthcare benefits

Employee Assistance Programme

Cycle to work

Staff discounts

Tapi Carpets discount

Job summary

The Harris Federation Head Office is seeking a receptionist to perform Reception and other administrative duties within the CEO's team. You will welcome visitors, manage the switchboard, maintain meeting spaces and support office operations.

Key tasks include handling mail, coordinating couriers, updating staff records and organising refreshments for meetings. The role requires flexibility, teamwork and a customer-focused approach in a fast-paced environment.

Qualifications

• Flexibility and ability to respond to multiple demands and to prioritise.
• Strong written and verbal communication skills.
• Experience of delivering a high-quality service.
• Experience of a range of general administrative duties.
• Good ICT skills and experience, including Word, Excel and MIS.

Responsibilities

• Greeting and receiving all visitors to Head Office in a professional manner, ensuring safeguarding and Health & Safety protocols.
• Operating the telephone switchboard, directing calls and taking messages.
• Maintaining the reception area and meeting rooms, reporting maintenance issues to the Office Manager.
• Supporting the Office Manager with office maintenance tasks, including coordinating fire drills and heating/air con servicing.
• Organising and preparing refreshments for meetings and events.
• Updating employee records for staff changes to ensure accuracy.
• Managing incoming and outgoing mail and parcels, franking machine and supplies.
• Coordinating courier services and managing accounts.
• Maintaining the academy contact sheet with Principal and PA details.
• Building relationships with staff, contractors and external agencies.

Skills

Customer service

Communication

Teamwork

Organisational skills

ICT skills

Tools

MIS

Job description

The Harris Federation Head Office is seeking a receptionist to perform Reception and other administrative duties within the CEO's team. You will welcome visitors, manage the switchboard, maintain meeting spaces and support office operations.

Key tasks include handling mail, coordinating couriers, updating staff records and organising refreshments for meetings. The role requires flexibility, teamwork and a customer-focused approach in a fast-paced environment.