Receptionist - Headquarters

NHS Jobs; Nottingham; On-site; GBP 21,000 - 25,000; Full time

Job summary

NHS Jobs in Nottingham is seeking a professional receptionist to join the Executive Services Administration Team. You will greet visitors, manage front-desk enquiries, coordinate meetings and provide essential administrative support across Headquarters services.

The role requires a proactive, well-organised approach, strong communication skills and the ability to prioritise tasks in a busy environment. This is a frontline role within the NHS estate in Nottingham.

Responsibilities

• Providing a professional reception service, welcoming visitors and directing them to the appropriate person or department.
• Receiving, managing and directing telephone enquiries, taking accurate messages and ensuring information is passed on promptly.
• Managing meeting room bookings and supporting meeting arrangements, including room setup and equipment requirements.
• Providing general administrative and clerical support, including typing documents, drafting routine correspondence and distributing information as required.
• Maintaining accurate filing systems, records and distribution lists, ensuring information is kept up to date.
• Updating contact directories, circulation lists and other administrative records as required.
• Receiving deliveries and post, maintaining appropriate records and arranging distribution to the relevant teams and departments.
• Escalating any issues affecting the operation of reception or switchboard services to the appropriate manager.
• Ensuring the reception area is maintained to a high standard and presents a professional environment for visitors and staff.
• Working as part of the Executive Services Administration Team, providing support across Headquarters services as required.
• Undertaking any other reasonable duties within the role and grade of the post.

Job description

Key responsibilities include:

• Providing a professional reception service, welcoming visitors and directing them to the appropriate person or department.
• Receiving, managing and directing telephone enquiries, taking accurate messages and ensuring information is passed on promptly.
• Managing meeting room bookings and supporting meeting arrangements, including room setup and equipment requirements.
• Providing general administrative and clerical support, including typing documents, drafting routine correspondence and distributing information as required.
• Maintaining accurate filing systems, records and distribution lists, ensuring information is kept up to date.
• Updating contact directories, circulation lists and other administrative records as required.
• Receiving deliveries and post, maintaining appropriate records and arranging distribution to the relevant teams and departments.
• Escalating any issues affecting the operation of reception or switchboard services to the appropriate manager.
• Ensuring the reception area is maintained to a high standard and presents a professional environment for visitors and staff.
• Working as part of the Executive Services Administration Team, providing support across Headquarters services as required.
• Undertaking any other reasonable duties within the role and grade of the post.