Professional School Front Desk & Admin Assistant

HARRIS FEDERATION; Greater London; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Harris Allowance

Annual Loyalty Bonus

Pension Scheme

Wellbeing Cash Plan

Job summary

Harris Academy St John's Wood is hiring a Receptionist Admin Assistant to be the first point of contact for visitors, staff and students. You will help manage the reception and provide administrative support to ensure smooth operations.

The role requires GCSE level or equivalent, strong Microsoft Office skills, and a good command of English. Experience in front office roles and a customer-focused approach are essential. The salary is £25,412.25 for 37.5 hours/week over 38 weeks per year.

Qualifications

• GCSE level or equivalent.
• Competency in Microsoft Office packages.
• Proficiency in computers and databases.
• Previous experience in an administrative or front office/reception role.
• Demonstrable customer service experience.
• Good level of written and spoken English.
• Excellent organisational and time management skills.
• Commitment to delivering excellent customer service.
• Ability to remain calm with challenging callers or visitors.

Responsibilities

• Presenting the professional and welcoming face of the Academy to all visitors, staff and students, including telephone callers.
• Ensuring all visitors are signed in to the academy in accordance with safeguarding procedures.
• Responding to queries from parents/carers with exemplary professionalism and forwarding messages as required.
• Ensuring the reception area is tidy, professional and presentable at all times.
• General administrative duties such as typing, photocopying, filing, collation and distribution of post.
• Maintaining academy information databases and filing systems relating to pupils with confidentiality.
• Assisting academy staff in all aspects of academy life, including contacting parents and pupils where necessary.
• Providing general support, including calendar maintenance and activities related to trips and meals.

Skills

Customer service

Interpersonal skills

Written and spoken English

Organisational skills

Time management

Calm under pressure

Education

GCSE level or equivalent

Tools

Microsoft Office

Databases

Job description

Harris Academy St John's Wood is hiring a Receptionist Admin Assistant to be the first point of contact for visitors, staff and students. You will help manage the reception and provide administrative support to ensure smooth operations.

The role requires GCSE level or equivalent, strong Microsoft Office skills, and a good command of English. Experience in front office roles and a customer-focused approach are essential. The salary is £25,412.25 for 37.5 hours/week over 38 weeks per year.