Head Office Reception & Admin Assistant

Harris Federation; Greater London; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Annual loyalty bonus

Pension scheme

26 days annual leave

Wellbeing plan

Cycle to work

Discounts

Job summary

Harris Federation is seeking a professional receptionist to join the Head Office team. You will greet visitors, answer calls, manage meeting rooms, and support the Office Manager with basic admin tasks to ensure smooth daily operations.

Working with safeguarding and health and safety protocols, you will maintain accurate records, handle mail and couriers, and coordinate with staff and external partners to support the federation's aims.

Qualifications

• Experience in general administrative duties.
• Strong written and verbal communication skills.
• Ability to prioritise and adapt to changing demands.
• Professional appearance and customer-service orientation.

Responsibilities

• Greet visitors at Head Office professionally and according to safeguarding/health & safety protocols.
• Operate the telephone switchboard, direct calls, take messages and respond to inquiries.
• Maintain the reception and meeting rooms, report maintenance issues.
• Support the Office Manager with tasks including coordinating fire drills and servicing.
• Prepare refreshments for meetings and events.
• Update staff records and ensure accuracy for switchboard/Inventry.
• Manage incoming/outgoing mail and parcels; handle franking and supplies.
• Coordinate courier services and related accounts.
• Keep the academy contact sheet up to date with Principal and PA details.
• Build positive relationships with staff, contractors and external agencies.

Skills

Customer service

Telephone etiquette

Organisational skills

IT literacy

Teamwork

Education

GCSE or equivalent

Tools

Word

Excel

MIS systems

Job description

Harris Federation is seeking a professional receptionist to join the Head Office team. You will greet visitors, answer calls, manage meeting rooms, and support the Office Manager with basic admin tasks to ensure smooth daily operations.

Working with safeguarding and health and safety protocols, you will maintain accurate records, handle mail and couriers, and coordinate with staff and external partners to support the federation's aims.