Head Office Reception & Admin Coordinator

Harriscareers; City Of London; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Professional development opportunities

Annual loyalty bonus

Pension scheme ( Teachers' / Local Gov

Annual leave 26 days

Wellbeing cash plan

Employee assistance programme

Cycle to work scheme

Discounts and perks

Job summary

The Harris Federation Head Office is seeking a proactive receptionist to manage front-desk duties and a range of administrative tasks within the CEO’s team. You will greet visitors, direct calls, maintain meeting spaces, and support office operations including fire drills and mail handling.

You will work closely with colleagues to ensure smooth daily operations, maintain accurate staff records, and provide high-quality service to parents and external contacts.

Qualifications

• Proven ability to communicate clearly in person and over the phone.
• Experience delivering a high-quality service in a front-facing role.
• Proficient ICT skills, including Word, Excel and MIS systems.
• Ability to work effectively within a team and adapt to changing demands.
• Good organisational skills and attention to detail.

Responsibilities

• Greet and receive all visitors to Head Office in a professional manner, complying with safeguarding and health & safety protocols.
• Operate the telephone switchboard, direct calls, take messages and respond to enquiries from parents/carers and the public.
• Maintain the reception area and meeting rooms in a tidy, presentable state and report maintenance issues to the Office Manager.
• Support the Office Manager with office tasks, including coordinating fire drills and servicing.
• Organise refreshments for meetings and events.
• Update employee records to reflect staff changes for switchboard accuracy.
• Manage inbound/outbound mail and parcels and handle the franking machine.

Skills

Communication skills

Customer service

ICT skills (Word/Excel/MIS)

Teamwork

Organisational skills

Job description

The Harris Federation Head Office is seeking a proactive receptionist to manage front-desk duties and a range of administrative tasks within the CEO’s team. You will greet visitors, direct calls, maintain meeting spaces, and support office operations including fire drills and mail handling.

You will work closely with colleagues to ensure smooth daily operations, maintain accurate staff records, and provide high-quality service to parents and external contacts.