Exchequer Services Administrator

Bolton Council; Bolton; On-site; GBP 25,000 - 29,000; Full time

Job summary

A local government authority in Bolton seeks candidates for a role offering customer-focused services. Responsibilities include processing payments, generating reports, and managing data. Ideal applicants should possess excellent communication skills, a proactive work ethic, and attention to detail. Administrative experience is necessary while previous financial experience is advantageous but not mandatory, as full training will be provided. Enjoy benefits like flexible scheduling and employee wellbeing services.

Benefits

Employee wellbeing services

Exclusive discounts

Salary sacrifice schemes

Generous annual leave

Flexible work opportunities

Access to a Pension Scheme

Qualifications

• Motivated to complete tasks promptly while supporting colleagues.
• Ability to follow strict instructions and deadlines.
• Experience with processing payments and managing data electronically is an advantage.

Responsibilities

• Process payments and run reports for the council.
• Deal with enquiries and check data accuracy.
• Support Accounts Payable, Payroll, and Pension teams.

Skills

Excellent customer service skills

Good communication

Detail-oriented

Task focused

Education

Administrative experience

Job description

Grade: D scp 6 £25,989 to scp 11 £28,142
Contract: Permanent

Unfortunately, we are unable to offer sponsorship for this role.

Artificial Intelligence (AI)

We embrace AI to enhance our operations and to innovate our services. However, we value human talent and are looking for passionate individuals to join our organisation. Please ensure you personally complete your application and read all the instructions carefully to maximise your chances of success.

Applications that rely too heavily on AI may be rejected during shortlisting, however we understand that AI may be used as a reasonable adjustment, if using AI to support your application, please give a brief explanation why to help ensure fair selection process.

Ask us about flexible working options to fit with your work/life balance - #HappytoTalkFlexible

The Role

Are you looking for an exciting, new role which will allow you to utilise your existing skills in a fast paced, customer focused service which is integral to supporting the wider Council? If so, this could be the role for you.

Working in a busy office environment, you will be part of the Council’s Exchequer Services, in one of three teams, responsible for providing payment functions for the council. The role involves processing payments, running reports, checking data and dealing with enquiries. You will support the wider Exchequer Services team, which also includes the Council’s Accounts Payable, Payroll and Pension teams, to provide an efficient and responsive service to Council colleagues and external customers.

About You

You will need to be a good communicator with excellent customer service skills. You will be task focused and motivated to get the job done. You should be detail-oriented and a team player who has a proactive approach to work to support your colleagues and the wider service.

Previous experience in a financial role is helpful, but not essential, as full training will be provided. You will need to have administrative experience and be able to follow instructions as well as work to strict deadlines. Knowledge or experience in Accounts Payable, Payroll or Pensions, including processing payments and managing data electronically, would be an advantage.

Please provide a supporting statement/covering letter with your application, which should be uploaded in addition to the questions being answered.

About Us

This is your opportunity to join us at an exciting time as we have strong ambitions for the borough.

Bolton is a great place to work. We are a welcoming organisation that wants to contribute to a place where people feel active, connected and prosperous. We are passionate about improving the outcomes and experience of Bolton people. We want Bolton to be a vibrant place built on strong cohesive communities, successful businesses and healthy, engaged residents.

As an employer we want to thank our employees for their hard work and commitment, by giving them the opportunity to access a range of exclusive rewards and benefits, including discounts and exclusive gym membership prices and salary sacrifice schemes. In addition, we offer a generous annual leave allowance, flexible work opportunities, access to a Pension Scheme, as well as a range of employee wellbeing and support services.

Our Values are really important to us, read all about them below, along with all our great staff benefits, the job description/person specification for the role and the important legal bits, and our Top Tips too

Ready to apply? Then please click Apply and answer the following questions.

Within Greater Manchester, local authorities have made a commitment to improve the employment opportunities for people with disabilities, care leavers, carers, and ex-military personnel. Please see greater.jobs for further information before you apply.

This post is a designated customer facing role under the fluency duty and requires a specified level of spoken English as per the person specification.

This organisation has signed up to the Greater Manchester Continuous Service Commitment. That means we will recognise your continuous or ‘unbroken’ service in any Greater Manchester local authority or NHS organisation that has signed the commitment, Transport for Greater Manchester, Greater Manchester Fire and Rescue Service or Greater Manchester Combined Authority, giving you access to our service-related benefits. Please see the home page of greater.jobs for more information.

For more information about working for Bolton Council, please see greater.jobs; for advice and support with your application, contact [e-mail]