Exams & Qualifications Administrator - Huntingdon - On-site

Adecco; Huntingdonshire; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

25 days annual leave

Office-based role

Job summary

Adecco is seeking an organised Exam & Qualifications Administrator to oversee examination arrangements and support qualification administration. You will manage bookings, records and communications, ensuring deadlines are met and staff and candidates receive timely information.

The role requires meticulous attention to detail, strong MS Office skills, and the ability to work both independently and as part of a team. On-site, permanent, full-time with 25 days annual leave.

Qualifications

• Prior administrative experience with accurate record keeping and meeting deadlines.
• Strong organisational skills and attention to detail are essential.
• Clear written and verbal communication and ability to work to procedures.

Responsibilities

• Coordinate examination bookings and issue candidate instructions.
• Maintain candidate records, registers and resit bookings.
• Arrange examiners, markers and invigilators and prepare materials.
• Organise examination rooms and oversee exam days.
• Process scripts, results and certificates promptly.
• Manage qualification administration including awarding body requirements.
• Monitor results and pass rates and produce reports.
• Liaise with membership teams on qualification requirements and pathways.
• Handle general enquiries and provide admin support to the team.
• Identify opportunities to improve administrative processes.

Skills

Organisational skills

Attention to detail

Communication

MS Office

Time management

Record keeping

Multitasking

Tools

Microsoft Outlook

Excel

Job description

Exam & Qualifications Administrator

We are seeking an organised and detail-oriented Administrator to oversee examination arrangements and support the administration of qualifications, results and certificates. The successful candidate will be responsible for ensuring processes run smoothly, deadlines are met and candidates and examiners receive the necessary information and support.

Key Responsibilities

• Coordinate examination bookings, issue candidate instructions and respond to enquiries.
• Maintain accurate candidate records, examination registers and resit bookings.
• Arrange examiners, markers and invigilators, including scheduling and preparation of examination materials.
• Organise examination rooms and oversee arrangements on exam days.
• Process examination scripts, results and certificates, ensuring information is accurate and issued promptly.
• Manage qualification administration, including awarding body requirements, correspondence and audit preparation.
• Monitor examination results and pass rates, maintaining relevant records and reports.
• Liaise with membership teams regarding qualification requirements and support candidates with information on training and examination pathways.
• Handle general telephone enquiries and provide wider administrative support to the team.
• Identify opportunities to improve administrative processes and provide assistance to colleagues when required.

Skills & Experience

• Previous administrative experience, particularly involving accurate record keeping and deadlines.
• Strong organisational skills and excellent attention to detail.
• Confident written and verbal communication skills.
• Good working knowledge of Microsoft Office, particularly Outlook and Excel.
• Ability to manage competing priorities and follow established procedures.
• Experience coordinating activities involving multiple individuals.
• A professional, approachable and flexible attitude, with the ability to work independently and as part of a team.
• Ability to handle confidential information with discretion.

Desirable

• Experience in examination, training or qualification administration.
• Familiarity with awarding bodies, qualification processes or audits.
• Previous membership administration experience.
• Experience processing examination results and preparing reports.

Role Details

• Salary: £21,000 - £26,000 per annum
• Hours: Full-time, 9am - 5pm
• Location: Office-based
• Contract: Permanent
• Annual Leave: 25 days plus bank holidays
• Reporting to: Training Manager

Adecco Group UK & Ireland is an Equal Opportunities Employer.