Exams & Qualifications Administrator - Huntingdon - On-Site

Adecco; Huntingdon; On-site; GBP 21,000 - 26,000; Full time

Job summary

The Adecco Group UK & Ireland is seeking an organised and detail‑oriented Exams & Qualifications Administrator to oversee examination arrangements and support the administration of qualifications, results and certificates.

You will coordinate bookings, maintain candidate records and examination registers, arrange examiners and invigilators, and ensure information is issued promptly to candidates and examiners.

Qualifications

• Previous administrative experience with accurate record keeping and deadlines.
• Strong organisational skills and attention to detail.
• Confident written and verbal communication.
• MS Office knowledge, especially Outlook and Excel.
• Ability to manage competing priorities and follow procedures.
• Experience coordinating activities with multiple people.
• Professional, approachable and flexible attitude; able to work independently or in a team.
• Discretion when handling confidential information.

Responsibilities

• Coordinate examination bookings and issue candidate instructions.
• Maintain candidate records and examination registers; manage resit bookings.
• Arrange examiners, markers and invigilators; prepare examination materials.
• Organise examination rooms and oversee exam day arrangements.
• Process scripts, results and certificates; ensure timely issuing of information.
• Manage qualification administration, including awarding body requirements and audits.
• Monitor results and pass rates; maintain reports and records.
• Liaise with membership teams on qualification requirements and training pathways.
• Handle general enquiries and provide team support.
• Identify process improvements and assist colleagues as needed.

Skills

Organised

Attention to detail

Communication

MS Office (Outlook, Excel)

Prioritisation

Coordination

Discretion

Tools

Outlook

Excel

Job description

Exam & Qualifications Administrator

We are seeking an organised and detail-oriented Administrator to oversee examination arrangements and support the administration of qualifications, results and certificates. The successful candidate will be responsible for ensuring processes run smoothly, deadlines are met and candidates and examiners receive the necessary information and support.

Key Responsibilities

• Coordinate examination bookings, issue candidate instructions and respond to enquiries.
• Maintain accurate candidate records, examination registers and resit bookings.
• Arrange examiners, markers and invigilators, including scheduling and preparation of examination materials.
• Organise examination rooms and oversee arrangements on exam days.
• Process examination scripts, results and certificates, ensuring information is accurate and issued promptly.
• Manage qualification administration, including awarding body requirements, correspondence and audit preparation.
• Monitor examination results and pass rates, maintaining relevant records and reports.
• Liaise with membership teams regarding qualification requirements and support candidates with information on training and examination pathways.
• Handle general telephone enquiries and provide wider administrative support to the team.
• Identify opportunities to improve administrative processes and provide assistance to colleagues when required.

Skills & Experience

Essential:

• Previous administrative experience, particularly involving accurate record keeping and deadlines.
• Strong organisational skills and excellent attention to detail.
• Confident written and verbal communication skills.
• Good working knowledge of Microsoft Office, particularly Outlook and Excel.
• Ability to manage competing priorities and follow established procedures.
• Experience coordinating activities involving multiple individuals.
• A professional, approachable and flexible attitude, with the ability to work independently and as part of a team.
• Ability to handle confidential information with discretion.

Desirable:

• Experience in examination, training or qualification administration.
• Familiarity with awarding bodies, qualification processes or audits.
• Previous membership administration experience.
• Experience processing examination results and preparing reports.

Role Details

Salary: £21,000 - £26,000 per annum

Hours: Full-time, 9am - 5pm

Location: Office-based

Contract: Permanent

Annual Leave: 25 days plus bank holidays

Reporting to: Training Manager

The Adecco Group UK & Ireland is an Equal Opportunities Employer.