Exams Administrator

Supporting Education Group; Farnborough; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

28 days holiday plus bank holidays

Enhanced paid family leave

Medical cash plan

Life insurance

Pension contributions

Flexible benefits

Job summary

Supporting Education Group in Farnborough is seeking an Administrative Coordinator for their exam provision. This role involves managing all aspects of the exam process to ensure a smooth experience for learners. If you have strong organisational skills and attention to detail, we'd love to hear from you!

You will coordinate communications with learners, parents, and exam centres while managing exam registrations and records meticulously. The position offers a supportive culture and opportunities for professional growth.

Qualifications

• Experience in an administrative role.
• Strong attention to detail.
• Good IT skills and confident using systems.

Responsibilities

• Coordinate the end‑to‑end exam process.
• Manage the exam registration process.
• Act as the first point of contact for exam requests.

Skills

Attention to detail

Organisational skills

Problem-solving

Communication skills

IT skills

Education

GCSEs in English and Maths (grade 4 or above)

Tools

Spreadsheets

Job description

Supporting Education Group is the leading education services platform in the UK working with schools, learners, multi academy trusts, local authorities, nurseries, and government departments to help solve the biggest human capital challenges facing the sector. Our goal is to empower students, educators, schools and governments with the technology, expertise and resources to ensure a high‑quality education for all. The group is shaped into four practices covering qualifications and training, recruitment and supply, professional services and SEND and inclusion with a strong passion and collective purpose to make a positive impact on the education sector.

• Be part of a purpose‑driven organisation making a real difference to young people's lives
• Join a new and growing team, helping shape ways of working
• Work in a supportive, inclusive culture where collaboration is valued
• Opportunities to learn, develop and build expertise in a specialist area of education
• A role where your attention to detail genuinely changes outcomes for learners

If you enjoy structured work, value quality and accuracy, and want to contribute to meaningful educational provision, we'd love to hear from you.

This is a key administrative role at the heart of our exam provision. You'll coordinate the end‑to‑end exam process, ensuring learners have the right exams in place, at the right time, with the right support. You'll work closely with colleagues, tutors, parents/carers and external exam centres – keeping everyone informed and ensuring nothing slips through the cracks.

What you'll be doing

• Act as the first point of contact for exam requests
• Manage the exam registration process from enquiry through to completion
• Liaise with parents/carers, tutors, staff, clients and exam centres
• Source appropriate exam centres where required
• Confirm exam costs and progress updates to relevant stakeholders
• Apply for exam access arrangements where applicable
• Keep accurate, up‑to‑date records of exam applications and outcomes
• Track and report on exam status
• Work collaboratively with colleagues to ensure a smooth learner experience
• Ensure all activity aligns with company policies, procedures and quality standards

We’re looking for someone who enjoys organisation, problem‑solving and working as part of a supportive team.

You’ll ideally bring

• Experience in an administrative role
• Strong attention to detail and excellent organisation skills
• Confidence juggling multiple tasks and priorities
• Clear, professional communication skills
• Good IT skills and confidence using systems and spreadsheets
• The ability to work independently while staying connected to the wider team
• A calm, solution‑focused approach, even under pressure

Desirable (but not essential)

• Experience in the education sector
• Knowledge of exams for private candidates
• Understanding of SEND and exam access arrangements

No formal qualifications are required, though GCSEs (or equivalent) in English and Maths (grade 4 or above) are desirable.

Benefits

• 28 days holiday plus bank holidays, and an extra day for each year you stay (up to 33) with the option to buy up to 5 more days (all pro‑rata for part‑time roles)
• Enhanced paid family leave after probation to help new parents and long‑term carers
• Medical cash plan after probation, contributing towards everyday health costs such as dental, optical and prescriptions
• Life insurance from day one (up to 4× salary) and free wellbeing support with access to 24/7 GP, counselling, medical second opinions, physiotherapy and lifestyle coaching
• Pension contributions from both of us after 3 months
• Discounts to help your money go further
• Flexible benefits you choose such as extra holiday, healthcare, bikes, gym, electric cars and Give As You Earn after probation
• Learning and growth opportunities with ongoing training and career development
• Three paid volunteer days each year, two of which are dedicated to education

Because great people deserve great benefits.

By joining Supporting Education Group, you will become part of a community that is dedicated to transforming lives and sustaining communities, where your voice is heard, your ideas are valued, and your individuality is celebrated. Together, we will continue to advance our passion for education and build brighter futures for all.

Employment offers are subject to satisfactory vetting checks. These checks will be run in line with the latest guidance and legislation. You will need to already have the right to work in the UK, as we are not able to offer any sponsorship for visa applicants.

This role also requires criminal records checks in line with the Rehabilitation of Offenders Act 1974 and safeguarding legislation. For roles in England, Wales, or Northern Ireland, this is a DBS check or PVG Scheme in Scotland. The level of check required will determine what you need to disclose.