Exam Centre Invigilator & Customer Service Associate

80 Reed in Partnership Ltd; Norwich; On-site; GBP 17,000 - 21,000; Part time

Job summary

Reed in Partnership invites applications for the Test Centre Associate role in Norwich. You will invigilate exams and manage test delivery, ensuring procedures are followed and candidates are supported throughout the process.

The role requires excellent customer service, attention to detail and the ability to work under pressure. Flexible shifts and part-time patterns are available, with opportunities to work additional hours as demand dictates.

Qualifications

• Significant demonstrable experience in providing high-quality customer service.
• Excellent attention to detail and accuracy.
• Ability to work under pressure to short timescales and multi-task.

Responsibilities

• Invigilation of exams and delivery of tests to candidates.
• Check candidates' ID documents and book them in on the system.
• Ensure integrity and security of tests and adherence to guidelines.
• Provide information about the test process and support candidates with queries.
• Open/close test centre procedures and maintain schedules.

Skills

Customer service

Attention to detail

Multitasking

Professional demeanor

Conflict management

Job description

Reed in Partnership invites applications for the Test Centre Associate role in Norwich. You will invigilate exams and manage test delivery, ensuring procedures are followed and candidates are supported throughout the process.

The role requires excellent customer service, attention to detail and the ability to work under pressure. Flexible shifts and part-time patterns are available, with opportunities to work additional hours as demand dictates.