Events Coordinator - Ceredigion

Haven Holidays; Aberaeron; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading holiday company in Aberaeron is seeking an Owner Events Coordinator to enhance the owner experience by organizing events and activities. The ideal candidate will have proven event coordination experience, excellent communication skills, and the ability to manage multiple projects. This role involves building strong relationships with owners and ensuring their needs are met while promoting loyalty. Flexibility is required as the role involves working evenings and weekends.

Qualifications

• Proven experience in event coordination or customer service, ideally in hospitality or tourism.
• Strong organizational skills managing multiple projects.
• Excellent communication and interpersonal skills.

Responsibilities

• Plan and deliver a calendar of events for owners.
• Build relationships with owners addressing their needs.
• Coordinate communication and engagement with owners.
• Manage logistics for events with park leadership.

Skills

Event coordination

Customer service

Strong organizational skills

Excellent communication and interpersonal skills

Flexibility in working hours

Tools

Microsoft Office

Job description

Join our One Great Team here at Haven as an Owner Events Coordinator, where you'll be at the heart of delivering exceptional experiences for our Holiday Home Owners. We are seeking an Owner Events Coordinator, to join our experience team and play a key role in enhancing owner experience on park, by organising and coordinating events and activities. You will also act as a primary point of contact for our owners, helping to build lasting relationships that promote owner loyalty and satisfaction.

Responsibilities

Plan, organise and deliver a calendar of events and activities tailored to our owners.

• Build and maintain strong relationships with owners, ensuring their needs and concerns are addressed promptly.
• Co-ordinate communication and engagement with owners, from welcoming them on park to updates on park developments and events.
• Manage the logistics and resources required for events with park leadership teams, ensuring that all events are compliant with H&S regulations.
• Analyse owner feedback to continuously improve ownership experience on park.

Qualifications

Proven experience in event co-ordination, customer service, or a similar role, ideally in the leisure, hospitality or tourism sector.

• Strong organisational skills with the ability to manage multiple projects simultaneously.
• Excellent communication and interpersonal skills, with an owner first mind-set.
• Ability to work flexibly, including weekends, evenings and bank holidays.
• Proficient with Microsoft office.

This opportunity requires the new candidate to undergo, and satisfactorily complete, an Enhanced DBS check prior to starting work.