Events Bar Team Leader: Drive High-Volume Hospitality

The Celtic Collection; Caerleon; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Career development

Discounts on food & beverage

Pension scheme

Wellbeing support

Team events

Job summary

The Celtic Collection in Wales, Caerleon, seeks an Events Bar Team Leader to drive front-line service across conferences, galas and large-scale events. You will lead a busy bar team, ensure smooth service, and deliver five-star guest experiences throughout high-volume events.

You will inspire colleagues, maintain stock and cleanliness, and collaborate with the Conference & Events teams to create memorable occasions for thousands of guests each year.

Qualifications

• Experience leading bar teams in busy events
• Proven ability to deliver guest-focused service in high-volume settings
• Strong communication and motivational skills

Responsibilities

• Support the Manager and Supervisors in leading the Events Bar team
• Lead by example and inspire colleagues to deliver exceptional guest experiences
• Help coordinate and deliver efficient service across multiple event bars
• Motivate and coach team members during busy service periods
• Ensure guests receive prompt, friendly and professional service at all times
• Anticipate guest needs and respond quickly and positively to requests
• Ensure bar and service areas are fully stocked, organised and presentation-ready
• Maintain high standards of cleanliness, safety and service throughout each event
• Work collaboratively with colleagues across Conference & Events to ensure the smooth delivery of every occasion
• Play a key role in creating memorable experiences for thousands of guests each year, at The Celtic Collection

Skills

Leadership

Team management

Guest service

Communication

Bar operations

IT literacy

Tools

POS systems

Job description

The Celtic Collection in Wales, Caerleon, seeks an Events Bar Team Leader to drive front-line service across conferences, galas and large-scale events. You will lead a busy bar team, ensure smooth service, and deliver five-star guest experiences throughout high-volume events.

You will inspire colleagues, maintain stock and cleanliness, and collaborate with the Conference & Events teams to create memorable occasions for thousands of guests each year.