Assistant Conference & Events Leader

Celtic Manor Resort; Cardiff; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Career development training

Discounts on food & beverage

Hotel discounts

GP virtual appointment service

Wellbeing helpline

Nest pension

Staff events

Awards programs

Job summary

Celtic Manor Resort in Cardiff area seeks an Assistant Conference and Events Manager to lead the Conference & Banqueting operations, ensuring flawless events and guest satisfaction. You will coach a team, coordinate setups, and oversee delivery of conferences, banquets and celebrations with a proactive leadership style.

The role focuses on developing teams, maintaining high service standards, and collaborating with internal departments to create memorable experiences for clients and guests.

Qualifications

• Supervisory or management experience within a Conference & Banqueting, Events or hospitality environment.
• Experience delivering high-quality service for conferences, banquets, weddings or large-scale events.
• Excellent communication and organisational skills with the ability to remain calm under pressure.
• A passion for developing and motivating teams to achieve exceptional results.
• A proactive and hands-on approach, with a strong focus on guest satisfaction and operational excellence.

Responsibilities

• Support the day-to-day management of Conference & Banqueting operations, ensuring every event runs smoothly and successfully.
• Lead, coach and motivate team members, creating a positive and high-performing working environment.
• Coordinate the setup, delivery and breakdown of conferences, banquets and special events to the highest standards.
• Monitor service standards, guest feedback and operational procedures to continually enhance the customer experience.
• Work closely with internal departments and event organisers to ensure seamless event delivery and memorable guest experiences.

Skills

Supervisory experience

Management experience

Conference & Banqueting

Events experience

Hospitality experience

Communication skills

Organisational skills

Calm under pressure

Team development

Guest satisfaction

Job description

Celtic Manor Resort in Cardiff area seeks an Assistant Conference and Events Manager to lead the Conference & Banqueting operations, ensuring flawless events and guest satisfaction. You will coach a team, coordinate setups, and oversee delivery of conferences, banquets and celebrations with a proactive leadership style.

The role focuses on developing teams, maintaining high service standards, and collaborating with internal departments to create memorable experiences for clients and guests.