Events Bar Team Leader: Lead High-Volume Hospitality

The Celtic Collection; Caerleon; Vor Ort; GBP 24.000 - 26.000; Vollzeit

Benefits dieser Stelle

Career development and training

Discounts on food and beverages

Discounted leisure club membership

Free virtual GP appointments

24/7 wellbeing and employee assistance

NEST pension scheme

Active social club and team events

Staff recognition awards

Opportunities to work at Wales' major,

Monthly recognition awards

Zusammenfassung

Newport-based role leading the Events Bar team at The Celtic Collection, delivering five-star guest experiences during conferences, exhibitions, galas, and large-scale events. 37.5 hours/week, £12.82 per hour, permanent contract, with excellent benefits.

The ideal candidate thrives in fast-paced hospitality, leads from the front, and motivates teams to consistently deliver superb service at high-profile events across Wales.

Qualifikationen

• Experience as a Team Leader or Supervisor in a busy bar or events environment.
• Experience in fast-paced, high-volume operations with guest service as priority.
• Banqueting or large-scale event experience advantageous.
• Positive, hands-on leadership style with coaching ability.

Aufgaben

• Support the Manager and Supervisors in leading the Events Bar team.
• Lead by example and inspire colleagues to deliver exceptional guest experiences.
• Coordinate and deliver efficient service across multiple event bars.
• Motivate and coach team members during busy service periods.
• Ensure guests receive prompt, friendly and professional service at all times.
• Anticipate guest needs and respond quickly to requests.
• Maintain high standards of cleanliness, safety and service throughout each event.
• Work collaboratively with colleagues across Conference & Events to ensure the smooth delivery of every occasion.
• Play a key role in creating memorable experiences for thousands of guests each year.

Kenntnisse

Team Leadership

Bar Hospitality

High-Volume Service

Guest Service Focus

Event Experience

Staff Coaching

Communication

Organisational Skills

Flexible Shifts

Jobbeschreibung

Newport-based role leading the Events Bar team at The Celtic Collection, delivering five-star guest experiences during conferences, exhibitions, galas, and large-scale events. 37.5 hours/week, £12.82 per hour, permanent contract, with excellent benefits.

The ideal candidate thrives in fast-paced hospitality, leads from the front, and motivates teams to consistently deliver superb service at high-profile events across Wales.