Conference & Events Supervisor — Elevate Hospitality

The Celtic Collection; Cardiff; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Discounts on food & beverage and hotel

Discounted leisure membership

Free GP virtual appointment service

24/7 wellbeing helpline

Nest pension scheme

Social Club

Staff appreciation events

Monthly and end‑of‑year awards

Job summary

The Celtic Collection in Newport, United Kingdom, invites an ambitious Assistant Conference and Events Manager to join our Conference & Events team. You will support the delivery of world‑class conferences, banquets and large events, while guiding a skilled team to ensure exceptional guest experiences.

This hands‑on role requires strong supervisory experience, outstanding communication and organisational skills, and a proactive, guest‑focused approach.

Qualifications

• Supervisory or management experience within a Conference & Banqueting, Events or hospitality environment.
• Experience delivering high-quality service for conferences, banquets, weddings or large-scale events
• Excellent communication and organisational skills with the ability to remain calm under pressure
• A passion for developing and motivating teams to achieve exceptional results
• A proactive and hands-on approach, with a strong focus on guest satisfaction and operational excellence

Responsibilities

• Support the day-to-day management of Conference & Banqueting operations, ensuring every event runs smoothly and successfully
• Lead, coach and motivate team members, creating a positive and high-performing working environment
• Coordinate the setup, delivery and breakdown of conferences, banquets and special events to the highest standards
• Monitor service standards, guest feedback and operational procedures to continually enhance the customer experience
• Work closely with internal departments and event organisers to ensure seamless event delivery and memorable guest experiences

Skills

Supervisory experience

Event leadership

Communication

Team motivation

Guest satisfaction

Job description

The Celtic Collection in Newport, United Kingdom, invites an ambitious Assistant Conference and Events Manager to join our Conference & Events team. You will support the delivery of world‑class conferences, banquets and large events, while guiding a skilled team to ensure exceptional guest experiences.

This hands‑on role requires strong supervisory experience, outstanding communication and organisational skills, and a proactive, guest‑focused approach.