Event Technology Manager

EOS IT Solutions; Greater London; Hybrid; GBP 45,000 - 60,000; Full time

Job summary

A global technology firm in London is looking for a Hybrid Event Manager to oversee high-profile hybrid events. You'll manage the planning and delivery of meetings and events, ensuring premium experiences through effective coordination and team leadership. Candidates should have over 5 years of experience in event management, strong communication, and an understanding of AV systems and collaboration platforms. This role requires flexibility for global events and possible travel.

Qualifications

• 5+ years’ experience delivering large-scale hybrid or live corporate events.
• Experience managing distributed AV or event support teams.
• Excellent communication, organisation and crisis-management skills.

Responsibilities

• Oversee planning, coordination and delivery of high-profile hybrid events.
• Ensure consistent, premium experiences for event planning and delivery.
• Lead and develop a global AV Support Technician and events team.

Skills

Large-scale event delivery

Team management

Zoom proficiency

Cisco Webex expertise

MS Teams knowledge

Crisis management

Tools

Zoom

Cisco Webex

MS Teams

GlobalMeet

Job description

WHO WE ARE

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

WHAT YOU'LL DO

Based in London with a global remit, the Hybrid Event Manager oversees planning, coordination and flawless delivery of high-profile hybrid events, including Partners’ Meetings, global town halls and executive forums. The role includes managing a global AV Support Technician and events team, ensuring consistent, high-quality hybrid meeting experiences.

KEY RELATIONSHIPS

• Firmwide and regional leadership
• Communications, Marketing HR
• Global Technology Services teams
• Real Estate & Office Operations
• External vendors & production partners

ROLE AND RELATIONSHIPS

• Define and maintain global hybrid event standards, runbooks and contingency plans
• Translate event goals into robust operational and technical plans
• Ensure consistent, premium experiences for high-profile hybrid events planning and delivery
• Lead end-to-end planning of major events, including technical design, rehearsals and live production
• Own run-of-show management for Partners’ Meetings and senior leadership events
• Coordinate global logistics, venue preparation and platform readiness
• Platform and technology leadership
  • Act as SME for Zoom, Cisco Webex, MS Teams, GlobalMeet and enterprise hybrid platforms
  • Ensure room systems and collaboration platforms are configured and tested for large-scale events
  • Oversee AV platform integrations, streaming workflows and real-time monitoring
• Global team leadership
  • Lead and develop a global AV Support Technician and events team
  • Establish follow-the-sun event coverage and support models
  • Manage vendor relationships and ensure SLA performance
• Governance and improvement
  • Conduct post-event reviews and implement continuous improvement initiatives
  • Track KPIs, performance metrics and stakeholder satisfaction
  • Contribute to budgeting for event technology and staffing

KEY REQUIREMENTS

• 5+ years’ experience delivering large-scale hybrid or live corporate events
• Experience managing distributed AV or event support teams
• Deep expertise with Zoom, Cisco Webex, MS Teams and GlobalMeet (or equivalent)
• Strong understanding of AV systems, streaming technologies and collaboration platforms
• Excellent communication, organisation and crisis-management skills
• Flexibility to support events across time zones and occasional travel