Event Planner – Conferences & Corporate Events

Celtic Manor Resort; Newport; On-site; GBP 29,000 - 32,000; Full time

Benefits offered by this job

Career development training

Discounts on food & beverage and hotel

Discounted leisure membership

GP virtual appointment service

24/7 wellbeing helpline

NEST pension scheme

Social Club

Staff appreciation events

Monthly and end-of-year awards

Job summary

Celtic Manor Resort is seeking an energetic Event Planner for our Conference & Events team in Newport. You will manage a portfolio of conferences and events, guiding clients from initial brief to on-site delivery with flawless attention to detail.

The role requires strong communication, organisational skills, and experience with booking systems and CRM tools. You will collaborate across departments, coordinate site visits, tastings, and client show rounds, maximise revenue opportunities, and

Qualifications

• Previous experience in event planning, event sales or conference and banqueting operations.
• Excellent communication and relationship-building skills.
• Strong organisational skills with exceptional attention to detail.
• Experience managing multiple projects and deadlines simultaneously.
• Excellent IT skills and confidence using booking, CRM or event management systems.

Responsibilities

• Manage your own portfolio of conferences and events from handover through to completion.
• Build strong relationships with clients, providing expert advice and guidance throughout the planning process.
• Produce accurate Event Orders and ensure all departments are fully informed of client requirements.
• Coordinate pre-event meetings, site visits, menu tastings and client showrounds.
• Liaise closely with operational departments to ensure seamless event delivery.
• Meet and greet clients during their event and act as their key point of contact on-site.
• Monitor event revenue, deposits and contractual commitments, maintaining accurate records within Delphi.
• Maximise revenue opportunities through the promotion and upselling of Resort facilities and services.
• Gather client feedback, complete post-event reviews and support future business opportunities.

Skills

Event planning

Communication skills

Organisational skills

Project management

CRM systems

Hospitality qualification

Job description

Celtic Manor Resort is seeking an energetic Event Planner for our Conference & Events team in Newport. You will manage a portfolio of conferences and events, guiding clients from initial brief to on-site delivery with flawless attention to detail.

The role requires strong communication, organisational skills, and experience with booking systems and CRM tools. You will collaborate across departments, coordinate site visits, tastings, and client show rounds, maximise revenue opportunities, and