Conference & Banqueting Lead

Celtic Manor Resort; Newport; On-site; GBP 32,000 - 40,000; Full time

Job summary

Celtic Manor Resort in Newport is seeking an Assistant Conference & Banqueting Manager to help lead our Conference & Banqueting team. This full-time, permanent role offers the chance to manage events, coordinate teams, and ensure flawless delivery of conferences, banquets and sports events.

You will work with an experienced leadership team to develop talent, maintain high service standards, and drive guest satisfaction across large-scale events at one of the UK's leading resort destinations.

Qualifications

• Supervisory or management experience within a Conference & Banqueting, Events or hospitality environment.
• Experience delivering high-quality service for conferences, banquets, weddings or large-scale events.
• Excellent communication and organisational skills with the ability to remain calm under pressure.
• A passion for developing and motivating teams to achieve exceptional results.
• A proactive and hands-on approach, with a strong focus on guest satisfaction and operational excellence.

Responsibilities

• Support the day-to-day management of Conference & Banqueting operations, ensuring every event runs smoothly and successfully.
• Lead, coach and motivate team members, creating a positive and high-performing working environment.
• Coordinate the setup, delivery and breakdown of conferences, banquets and special events to the highest standards.
• Monitor service standards, guest feedback and operational procedures to continually enhance the customer experience.
• Work closely with internal departments and event organisers to ensure seamless event delivery and memorable guest experiences.

Skills

Supervisory experience

Management experience

Conference & Banqueting

Events

Hospitality

Job description

Celtic Manor Resort in Newport is seeking an Assistant Conference & Banqueting Manager to help lead our Conference & Banqueting team. This full-time, permanent role offers the chance to manage events, coordinate teams, and ensure flawless delivery of conferences, banquets and sports events.

You will work with an experienced leadership team to develop talent, maintain high service standards, and drive guest satisfaction across large-scale events at one of the UK's leading resort destinations.