Event Delegate Specialist

BOOTS; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading pharmacy and health retailer in the UK is seeking an Events Delegate Specialist to manage event logistics, coordinate delegate experiences, and ensure seamless operations at their Nottingham Support Office. Strong organizational and communication skills are essential, along with proficiency in event registration platforms. The role includes travel across the UK for on-site support. The company offers a generous benefits package.

Benefits

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

Free, 24/7 counselling and support

Qualifications

• Experience in a delegate management role or event agency is preferred.
• Willingness to travel across the UK for on-site delegate operations.
• Familiarity with virtual and hybrid event platforms is a plus.

Responsibilities

• Manage delegate registration processes and communications.
• Coordinate pre-event communications and maintain delegate data.
• Support the Event Manager with logistics such as accommodation and transport.

Skills

Organisational skills

Communication skills

Attention to detail

Proficiency in MS Office

Ability to manage multiple tasks

Tools

Event registration platforms

Job description

Contract: Permanent. Full Time

Location: Nottingham Support Office

Closing date: 8th December

Recruitment Partner: Frankie McCallister-Lyas

About the role:

Join a passionate, creative internal communications and content team at the heart of the colleague experience here at Boots and No7 Beauty Company. As part of The Boots Group, we bring internal communications, storytelling, and unforgettable events to life for more than 51,000 colleagues across every corner of our business. From strategic campaigns to face‑to‑face engagement moments, we make sure every colleague feels informed, inspired, and valued. If you love connecting people through powerful content and meaningful experiences, we'd love to hear from you.

We're thrilled to offer a fantastic opportunity to join our Communications Team as a Events Delegate Specialist, based at our Nottingham Support Office.

In this role, you'll report to the Event Manager and work closely with the Head of Events and our Event Assistant to ensure seamless delegate experiences across our event portfolio. You'll be the primary point of contact for attendees, managing registration, communications, and logistics to deliver a polished and professional experience that reflects our brand and values.

Key responsibilities:

• Manage delegate registration processes, including setup and maintenance of registration platforms.
• Coordinate pre‑event communications, including invitations, confirmations, reminders, and post‑event follow‑ups.
• Maintain accurate delegate data and reporting, ensuring GDPR compliance and data integrity.
• Provide on‑site support for delegate check‑in and troubleshooting.
• Support the Event Manager in planning and executing delegate‑related logistics such as accommodation, transport, and agendas.

What you'll need to have:

• Strong organisational and communication skills.
• Experience using event registration platforms.
• Attention to detail and ability to manage multiple tasks simultaneously.
• Proficiency in MS Office.
• Willingness to travel across the UK to support on‑site delegate operations.

It would be great if you also have:

• Experience working in an event agency or delegate management role.
• Familiarity with virtual and hybrid event platforms.
• Interest in beauty, retail, health, or wellness industries.

Our benefits:

• Boots Retirement Savings Plan.
• Discretionary annual bonus.
• Generous employee discounts.
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child.
• Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third‑party sites are not provided or endorsed by Boots and may not be accurate.

Why Boots:

At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.

What's next:

If your application is successful, our in‑house recruitment team will be in touch to arrange an interview and to answer any initial questions you have. If you have not been successful on this occasion, you'll be notified by email.

Where a role is advertised as full‑time, we are open to discussing part‑time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

This role requires the successful candidate to complete a Pre‑employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case‑by‑case basis.