Evening Room Attendant (Turn Down Service)

The Hongkong and Shanghai Hotels, Limited; City Of London; On-site; GBP 40,000 - 60,000; Part time

Job summary

A luxury hotel in London is seeking part-time Evening Room Attendants to provide exceptional service and manage guest room cleanliness. Candidates should have at least 1 year of experience in luxury hotel housekeeping and a passion for high-quality service. The role involves ensuring personalized guest experiences and timely room servicing. Flexible hours and great benefits are offered.

Benefits

Market-leading remuneration

Service charge

Attractive benefits

Qualifications

• Minimum 1 year of experience in luxury hotel housekeeping.
• Passion for quality service and hygiene standards.
• Ability to work under pressure.

Responsibilities

• Ensure personalized service to all guests.
• Handle and makeup rooms as per demand.
• Liaise with minibar team for timely service.

Skills

Excellent time management

Adaptability

Positive attitude

Job description

The Peninsula London is pleased to announce that we are seeking Evening Room Attendants (Part Time - 20 hours) who will be responsible for the Evening and Turn Down Service.

• An exceptional opportunity to join our high-profile flagship hotel in London
• Market-leading remuneration, service charge, and attractive benefits
• Join our award-winning group, working alongside a highly experienced team

Key Accountabilities

• Ensure personalized service to all guests. Follow Peninsula Principles at all stages. To take note of guest preferences and update guest profiles through daily communication with the housekeeping supervisor.
• To be able to handle queue rooms and makeup rooms, promptly in time, as per demand.
• Liaise with the minibar/amenity team to ensure all rooms are serviced/replenished in a timely manner before completing each room.
• Assist in monthly inventory of chemicals, machines, cleaning supplies, maintenance, minibar stock, and control store of the department.

General Requirements

• Previous experience within the housekeeping department and guest room cleaning in a luxury hotel for a minimum of 1 year.
• Passion and appreciation of quality luxury hotel service and hygiene standards.
• Excellent time management and organization, highly adaptable, naturally positive.
• Flexibility and capability of working under pressure.

We are delighted to receive your CV and will liaise with suitable candidates directly.