Evening Room Attendant

Dorset Square Hotel; London; On-site; GBP 60,000 - 80,000; Part time

Job summary

A luxury hotel in London is seeking a Part-Time Evening Room Attendant. You will ensure the cleanliness and impeccable standards of hotel rooms, providing excellent service to guests. Ideal candidates will have strong attention to detail and a passion for customer service. Competitive hourly rates and numerous benefits are offered.

Benefits

Competitive hourly rate of £15.50 to £17.00

Access to Wagestream financial wellbeing app

Health cash plan for medical expenses

Discounts on cinema, gym, and dining

Complimentary meals during shifts

Flexible scheduling

Ongoing training and professional development

Qualifications

• Ability to thrive under pressure and maintain composure.
• Demonstrated commitment to excellence and customer service.
• Strong organisational and communication skills.

Responsibilities

• Maintain the cleanliness and standards of hotel rooms.
• Work collaboratively with colleagues to ensure exceptional service.

Skills

Attention to detail

Customer service skills

Organisational skills

Communication skills

Teamwork

Job description

Are you ready to embark on an exciting journey with Firmdale Hotels, where exceptional service meets unparalleled style? We are thrilled to offer a captivating opportunity for a Part-Time Evening Room Attendant to become a valued member of our esteemed team at Dorset Square Hotel.

As a Part-Time Evening Room Attendant, you will play a pivotal role in maintaining the impeccable standards that Firmdale Hotels are renowned for. Your primary responsibility will be to ensure that each of our exquisitely designed rooms is cleaned and maintained to perfection, ensuring every guest enjoys a stay that exceeds their expectations.

We are seeking individuals who possess a keen eye for detail and a dedication to teamwork. If you thrive in a dynamic environment where excellence is the standard, then you are the perfect fit for our team.

What You Need:

• Ability to thrive under pressure, maintaining composure and delivering results amidst dynamic demands.
• A demonstrated commitment to excellence, with an unwavering attention to detail that ensures every aspect of our guests' experience is flawless.
• A passion for providing unparalleled customer service, going above and beyond to create memorable moments for our guests.
• Strong organisational and communication skills, essential for collaborating effectively with colleagues to achieve our shared goals.
• A collaborative spirit, embracing the opportunity to work closely with a diverse team dedicated to delivering exceptional experiences.

What We Offer:

• Competitive hourly rate of £15.50 to £17.00, inclusive of service charge.
• Access to Wagestream, our financial wellbeing app. Stream your accrued earnings before payday, benefit from everyday savings, and real-time financial coaching.
• Health cash plan (including contributions towards dental, optical, alternative, and complementary therapies).
• Discounted cinema tickets, gym memberships, travel, retailers, and restaurants.
• Complimentary meals on shift.
• Referral bonus scheme for recommending top talent.
• Flexible scheduling without split shifts.
• Dry cleaning service for work attire and discounted personal dry cleaning.
• Enhanced holiday allowance based on length of service.
• Season ticket loan for convenient commuting.
• Ongoing training, professional development, and fully funded English lessons.
• Regular social events, team activities, and fitness sessions.
• Benefits like cycle to work scheme and annual long service awards.
• Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks.
• And much more!

Why join Firmdale Hotels?

Firmdale Hotels is an international, award-winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. Renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design.

We are delighted to have been recognized by the hospitality and travel industries for our team's achievements, including awards like The Times Best Places to Work 2024 and 2025, the Kings Award for Enterprise 2024, and various accolades for culinary excellence and hospitality standards.

You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/

Join us at Firmdale Hotels, where your passion for hospitality will thrive, and your career aspirations will flourish. Apply now to become a valued member of our dynamic team!

Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process.

In line with the Immigration Act 1996, all applicants must have the right to live and work in the UK. Documentation will be required at interview.