Evening Duty Manager: Cleaning Team Lead

inploi; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading support services provider in Greater London is seeking a Duty Manager to oversee cleaning operations at railway stations. The role requires managing a team, ensuring tasks are completed to high standards, and maintaining effective communication with HR and clients. The ideal candidate should demonstrate leadership skills, problem-solving abilities, and a commitment to service excellence. This position also involves working flexible hours, including evenings and weekends, while ensuring compliance with safety and operational standards.

Benefits

Health and Wellbeing Plans

23 days paid holiday increasing to 25 after 2 years

Discounts and Cashbacks

Paid Volunteering days

Employee Assistance Program

Refer a Friend Scheme

Cycle to Work Scheme

Bonus

Qualifications

• Good level of communication.
• Ability to work and lead a team.
• Ability to be proactive and efficient in approach.
• PTS [Personal Track Safety].
• Full UK Driving License.
• Ability to solve problems and deal with ad hoc challenges.
• Ability to work from your own initiative.

Responsibilities

• Manage a team and ensure delivery of station cleaning.
• Roster staff accordingly to allocated stations.
• Cover annual leave and sickness.
• Manage staff performance.
• Liaise with HR to address challenges timely.
• Ensure staff receive hours worked using Timegate.
• Complete arbitration and report on audits.
• Visit ARL stations to monitor cleaning outputs.
• Maintain SLAs set out within the contract.
• Work in partnership with the client.

Job description

A leading support services provider in Greater London is seeking a Duty Manager to oversee cleaning operations at railway stations. The role requires managing a team, ensuring tasks are completed to high standards, and maintaining effective communication with HR and clients. The ideal candidate should demonstrate leadership skills, problem-solving abilities, and a commitment to service excellence. This position also involves working flexible hours, including evenings and weekends, while ensuring compliance with safety and operational standards.