Estates Coordinator

NHS Property Services Ltd; Hull and East Yorkshire; On-site; GBP 40,000 - 60,000; Full time

Job summary

A healthcare property management organization in Hull and East Yorkshire is seeking an Estates Coordinator to manage a portfolio of sites. Responsibilities include planning and co-ordination of activities, ensuring service delivery meets NHS policies, and managing health and safety issues. Candidates should have broad facilities management experience and relevant qualifications. The role offers a competitive salary starting at £30,000 plus benefits, including a car allowance and performance bonus.

Benefits

27 days annual leave plus public holidays

Smarter Working Policy

Training and development opportunities

Company-wide Colleague Referral Scheme

SMART Pension contribution

Flexible benefits including NHS retail discounts

Qualifications

• Broad FM and Property experience.
• Experience of Health and Safety Management.
• Ability to work independently.
• Demonstrable experience in dealing with sensitive information.
• Experience of working with budgets.

Responsibilities

• Co-ordinate activities across properties and manage tenant liaison.
• Ensure work meets agreed Service Level Agreements.
• Manage contracted services and audits.
• Deal with security issues and incident reporting.

Skills

Broad FM and Property experience

Experience of Health and Safety Management

Ability to work as part of a team

Experience of supplier management

Demonstrable experience in dealing with customers

Education

IOSH Managing Safely or relevant qualification

Job description

Supporting the Senior Estates Manager, the purpose of this role is to ensure that local site services meet the needs of colleagues, patients, and visitors within NHS Property Services premises in accordance with policies and procedures, legislation, and statutory requirements. The Estates Coordinator will be responsible for the co-ordination of in-house/outsourced services in a facilities service provision across a portfolio of properties. Team Contributors play an important role at NHSPS. Th

Main duties of the job

• Planning and co-ordination of activities in a portfolio of properties including managing tenant liaison, chair meetings, briefings, or training sessions. Reviewing actions and ensure timely updates are provided to customers on any issues.
• Respond appropriately to issues as they arise, ensuring work is delivered within agreed Service Level Agreements (SLAs).
• Manage a selection of contracted services in the assigned portfolio and ensuring that contractors work in accordance with NHSPS SLA's and policies and procedures.
• To co-ordinate a program of regular inspections and checks with service teams and contractors to include building audits and compliance activities. Produce reports and ensure any actions are identified and risks are mitigated.
• Responsible for the management of security issues across the sites, including reporting and investigation of incidents, security audits, plan developing, implementing and reporting on action plans resulting from audits.
• To identify risks and take the necessary actions and reporting through appropriate mechanisms.

About us

Established in April 2013, the company is a limited company but also part of the wider NHS family. Having inherited responsibility for the facilities and property management functions previously managed by NHS primary care trusts and strategic health authorities, we own and run properties that range from listed buildings and former workhouses through to award-winning, state‑of‑the‑art integrated health campuses. Our aim is to deliver a fit for purpose estate in partnership with NHS organisations, generating cost efficiencies that will benefit our tenants, patients and the wider health economy.

Job responsibilities

At NHS Property Services, we believe our people are our greatest asset. That's why we're committed to creating a workplace where everyone feels valued, supported, and empowered to thrive. Our People Strategy - Get, Grow, and Keep Great People, is all about building a values‑driven culture where colleagues and customers are at the heart of everything we do. We have an exciting opportunity for an Estates Coordinator (EC) to join our team supporting the East riding, North & South Yorkshire areas. The salary on offer is from £30,000 + £3,000 car allowance and 10% performance base bonus. This role involves managing a small portfolio of sites, as well as supporting other EC's across the patch with technical issues and problem solving. A good understanding of water safety management is essential. It is a reactive position and requires regular travel around the East riding, South & North Yorkshire areas. The Estates Coordinator will oversee the coordination of both in‑house and outsourced facilities services, being the first point of contact for customers, and ensuring local operations meet the needs of colleagues, patients, and visitors in line with NHS policies, procedures, and statutory requirements.

What you will bring to the role:

• Broad FM and Property experience
• Experience of Health and Safety Management and associated safe systems of work
• Ability to work as part of a team but also capable of working independently within appropriate Delivery guidelines
• Demonstrable experience in dealing with Customers, Partners and the public and dealing with sensitive and confidential information
• Experience of working with budgets
• Experience of supplier management and dealing with challenging situations
• Management and co-ordination of onsite contractor and suppliers (Pre, during & post working activities)
• IOSH Managing Safely or relevant qualification in Facilities Management, Property Management or equivalent proven experience.

What we can offer you: We understand how important life is outside of work so, as well as a competitive salary we will also offer:

• 27 days annual leave + 8 days bank holiday with the option to buy additional weeks leave.
• A Smarter Working Policy, empowering you to choose the location of how and where you work according to your daily activities.
• Training and development opportunities, providing opportunities for our colleagues to develop and progress their careers at all levels through our Professional Excellence Framework.
• Company-wide Colleague Referral Scheme
• SMART Pension contribution into which the company will contribute up to 6%
• A range of flexible benefits including NHS retail discounts and Cycle to Work Scheme.
• We have a great Colleague Assistance Programme and offer support for all areas of life.

Job description

Job responsibilities

At NHS Property Services, we believe our people are our greatest asset. That's why we're committed to creating a workplace where everyone feels valued, supported, and empowered to thrive. Our People Strategy - Get, Grow, and Keep Great People, is all about building a values‑driven culture where colleagues and customers are at the heart of everything we do. We have an exciting opportunity for an Estates Coordinator (EC) to join our team supporting the East riding, North & South Yorkshire areas. The salary on offer is from £30,000 + £3,000 car allowance and 10% performance base bonus. This role involves managing a small portfolio of sites, as well as supporting other EC's across the patch with technical issues and problem solving. A good understanding of water safety management is essential. It is a reactive position and requires regular travel around the East riding, South & North Yorkshire areas. The Estates Coordinator will oversee the coordination of both in‑house and outsourced facilities services, being the first point of contact for customers, and ensuring local operations meet the needs of colleagues, patients, and visitors in line with NHS policies, procedures, and statutory requirements.

What you will bring to the role:

• Broad FM and Property experience
• Experience of Health and Safety Management and associated safe systems of work
• Ability to work as part of a team but also capable of working independently within appropriate Delivery guidelines
• Demonstrable experience in dealing with Customers, Partners and the public and dealing with sensitive and confidential information
• Experience of working with budgets
• Experience of supplier management and dealing with challenging situations
• Management and co-ordination of onsite contractor and suppliers (Pre, during & post working activities)
• IOSH Managing Safely or relevant qualification in Facilities Management, Property Management or equivalent proven experience.

What we can offer you: We understand how important life is outside of work so, as well as a competitive salary we will also offer:

• 27 days annual leave + 8 days bank holiday with the option to buy additional weeks leave.
• A Smarter Working Policy, empowering you to choose the location of how and where you work according to your daily activities.
• Training and development opportunities, providing opportunities for our colleagues to develop and progress their careers at all levels through our Professional Excellence Framework.
• Company-wide Colleague Referral Scheme
• SMART Pension contribution into which the company will contribute up to 6%
• A range of flexible benefits including NHS retail discounts and Cycle to Work Scheme.
• We have a great Colleague Assistance Programme and offer support for all areas of life.

Person Specification

Qualifications

• IOSH Managing Safely or relevant qualification in Facilities Management, Property Management or equivalent proven experience.

Experience

• Broad FM and Property experience
• Experience of Health and Safety Management and associated safe systems of work
• Ability to work as part of a team but also capable of working independently within appropriate Delivery guidelines
• Demonstrable experience in dealing with Customers, Partners and the public and dealing with sensitive and confidential information
• Experience of working with budgets
• Experience of supplier management and dealing with challenging situations
• Management and co-ordination of onsite contractor and suppliers (Pre, during & post working activities)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Contact our Talent team at to find out more. Kind regards, Natalie