Estate Technician

Sanctuary Property Services; Welwyn Garden City; On-site; GBP 26,000 - 29,000; Full time

Job summary

A community service organization in Welwyn Garden City is seeking an Estate Technician to undertake repairs, grounds maintenance, and general cleaning. This role requires basic repair knowledge, health and safety compliance, and a valid UK driving licence. The ideal candidate will possess a BICS cleaning certificate or an NVQ in Horticulture and demonstrate strong customer service skills. The position offers significant benefits, including an attractive salary, annual leave, and various employee support programs.

Benefits

25 days annual leave plus public holidays

Pension scheme with employer contributions

Life Assurance

Cycle to Work scheme

Employee discounts

Wellbeing support and tools

Employee recognition scheme

Qualifications

• Experience of undertaking grounds maintenance, caretaking, and basic repairs.
• Willingness to work towards required qualifications and certifications.
• Ability to maintain tools and equipment in good condition.

Responsibilities

• Undertake basic repairs, grounds maintenance, and general cleaning.
• Provide accurate and timely information on service progress.
• Respond to complaints and service delivery breakdowns.
• Maintain tools and equipment in good condition.
• Comply with safety guidelines during hazardous tasks.

Skills

British institute certificate in cleaning services (BICS)

Pesticide Application Certificate PA1 – PA6

Literacy and numeracy equivalent to grade C GCSE English and Maths

Working knowledge of grounds maintenance

Experience with hand tools and light machinery

Full valid UK manual driving licence

Education

NVQ 2 in Horticulture or similar

Job description

The role of Estate Technician will include :

• Undertaking basic repairs, grounds maintenance, caretaking and general cleaning
• Providing accurate and timely information on progress and advice and ensuring accurate daily work records are completed
• Responding positively to complaints and breakdowns in service delivery to meet customer expectations and escalating complaints as appropriate
• Ensuring tools and equipment are maintained in good condition and continue to be suitable for required tasks and ensuring stock levels are maintained
• Using equipment and materials in a safe manner as instructed and in accordance with risk assessment and method statements and the manufacturer’s guidance
• Carrying out all hazardous tasks, such as spraying in accordance with supplier guidelines and in a safe manner, ensuring relevant records are maintained to comply with health and safety and legal requirements

Skills and experiences :

• British institute certificate in cleaning services (BICS), NVQ 2 in Horticulture or similar or willing to work towards
• Pesticide Application Certificate PA1 – PA6 or willing to work towards
• Literacy and numeracy equivalent to grade C GCSE English and Maths
• Working knowledge and experience of undertaking grounds maintenance, caretaking, general cleaning and basic repairs duties
• Some experience of working in a domestic / cleaning environment and practical experience in operating hand tools and light machinery
• This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK manual driving licence

About us

We provide in-house repairs and maintenance for a wide range of properties, as part of a not-for-profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people’s lives.

Our Benefits

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering :

• 25 days annual leave plus public holidays
• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Employee discounts
• Wellbeing support and tools
• Employee recognition scheme
• Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
• £26,733 per annum (rising to £28,140 per annum after 12 months, subject to satisfactory performance)

For more information please

View the job profile (if the link is unavailable please visit the Sanctuary careers website)