Estate Manager

Adecco; City Of London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading recruitment agency is seeking an Estate Manager to manage 900 properties and handle tenancy issues. The role involves direct communication with tenants, conducting property inspections, and ensuring security measures are in place. The ideal candidate should have strong interpersonal skills, time management capabilities, and the ability to write reports. This is a full-time office position based in Roehampton, with an hourly rate of £21.03 PAYE.

Qualifications

• Understanding of dealing with people in difficult situations.
• Ability to write letters and reports on various issues.
• Organize workload and meet deadlines.
• Communicate clearly and effectively.
• Good team working skills.

Responsibilities

• Manage approximately 900 properties and handle tenancy and leasehold issues.
• Act as the main contact for tenants and leaseholders.
• Conduct property inspections and recommend improvements.
• Manage own workload and respond to enquiries.
• Liaise with agencies regarding vulnerable residents.

Skills

Interpersonal skills

Report writing

Time management

Effective communication

Teamwork

Job description

Overview

Job Title: Estate Manager

Location: Local authority (based in Roehampton)

Hourly rate: £21.03 PAYE/ £27.86 Umbrella

Contract Length: 3-month contract (possibility of extension)

Working Pattern: Full Time, Monday - Friday, 36 hours

ASAP Start

This is a full-time office role and hybrid working will not be feasible at this time.

Job Purpose

To manage approximately 900 properties and deal with a wide range of tenancy and leasehold issues.

Job Duties

• To provide the main point of contact with tenants and leaseholders by receiving and acting upon tenants and leaseholders\' complaints and enquires.
• Carry out inspections of individual properties as well as internal and external communal areas of blocks and estates, making recommendations for improvements as necessary.
• Responsible for prioritising own workload, dealing with enquiries and requests on management and repair matters in accordance with established policies and
• Investigates and recommends management transfers, discretionary tenancies, succession requests and prepares reports for Area Housing Manager/ Deputy Area Housing Manager where appropriate.
• Liaise with internal and external agencies in respect of vulnerable residents with mental or physical health issues or social difficulties.
• Attends and presents at case conferences such as Community Multi Agency Risk Assessment Panel or Team Around the Child regarding high risk or complex cases.
• Responsible for ensuring appropriate security measures are taken for all vacant properties in their patch.
• Responsible for full and appropriate investigation of routine and non-routine complex cases of antisocial behaviour, including all reports of hate crime.

Person Specification

The ideal candidate must have:

• An understanding of the skills involved in dealing with people in difficult situations
• Ability to write letters and reports on a wide range of issues
• Ability to organise your workload and meet deadlines
• Ability to communicate clearly and effectively with a wide range of people
• Good team working skills

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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