ER Advisor — HR Compliance, TUPE & Casework

Sodexo Group; Salford; Híbrido; GBP 24.000 - 29.000; Jornada completa

Descripción de la vacante

Sodexo's Employee Relations Services team in Salford is seeking a confident and well-organised ER Advisor to provide practical, compliant advice to line managers on a wide range of ER matters and support the delivery of ER and TUPE processes.

You will advise on informal and formal cases, log actions in the CSM system, assist with letters and case documentation, escalate complex issues to ER Specialists, and help managers prepare for ER meetings while ensuring data protection and accurate records.

Formación

• Able to provide remote ER support for a multi-site operation.
• Experience of providing HR advice in line with relevant policies and legislation.
• Well organised with the ability to plan, prioritise and manage high volume of case work and queries to meet deadlines.
• Excellent verbal and written skills. The ability to write a clear, understandable and concise manner with excellent attention to detail and an excellent telephone manner.
• Ability to meet deadlines under pressure.
• Understanding of customer requirements and is able to take ownership of problems/issues and recommend practical HR solutions.
• Pro- active and practical approach to problem solving.
• Strong understanding and respect for confidentiality.
• Good working knowledge of current employment legislation and its application in the workplace.
• Understanding of regulatory bodies, governing policies and their impact to ER issues.
• Proficient user of Microsoft Office programmes - strong excel skills.

Responsabilidades

• Provide ER advice to managers and stakeholders on informal and formal cases, ensuring compliance with employment law and company policy.
• Respond to escalated ER queries and record all actions accurately in the CSM system.
• Support with letters, documentation and case administration.
• Escalate complex or high-risk cases to ER Specialists or the ER Manager.
• Guide managers on preparing for and conducting ER meetings.
• Work with HR Services to ensure accurate logging, redundancy calculations and case allocation.
• Maintain secure and accurate employee records in line with data protection requirements.
• Support TUPE processes including due diligence, letters, welcome packs, tracking and liaison with Payroll.
• Keep up to date with employment legislation and internal policy changes.

Conocimientos

Remote ER support

HR policy knowledge

Multi-site coordination

Time management

Communication skills

Confidentiality

Employment legislation knowledge

Herramientas

Microsoft Excel

Descripción del empleo

Sodexo's Employee Relations Services team in Salford is seeking a confident and well-organised ER Advisor to provide practical, compliant advice to line managers on a wide range of ER matters and support the delivery of ER and TUPE processes.

You will advise on informal and formal cases, log actions in the CSM system, assist with letters and case documentation, escalate complex issues to ER Specialists, and help managers prepare for ER meetings while ensuring data protection and accurate records.