Senior ER Advisor – Remote Multi-Site Support

Sodexo Group; Salford; Hybrid; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Sodexo retirement plan

Discounts to over 1,900 brands

Gym discount

24/7 employee assistance programme

Job summary

Sodexo is seeking a Senior ER Advisor to join our ER Services team in Salford. You’ll provide remote, compliant employee relations guidance to managers across multiple sites, handling investigations, grievances, absence, TUPE, and casework with pace and accuracy.

In this role you’ll log cases in our CRM, prepare meetings and letters, support TUPE transfers, and stay current with employment law. Strong communication and MS Office skills are essential in a busy, service-driven environment.

Qualifications

• Experience providing remote ER support across multiple sites.
• Strong understanding of employment legislation and HR policies.
• Ability to juggle a high-volume caseload while staying organised and calm.
• Clear, confident communication written and verbal.

Responsibilities

• Giving managers straightforward, compliant ER guidance on disciplinary, grievance, absence, investigations and general casework.
• Handling escalated queries from HR Services and logging everything accurately in the CSM system.
• Helping managers prepare for meetings, understand their responsibilities and follow the right process.
• Producing accurate invite and outcome letters, checking details with ER Specialists when needed.
• Supporting TUPE processes and working with the wider team to keep transfers on track.
• Facilitating mediation sessions to help resolve workplace issues.
• Keeping a close eye on suspension cases to minimise cost and ensure timely progress.

Skills

Remote ER support

Employment law knowledge

multisite coordination

Clear communication

MS Office

Problem solving

Education

CIPD qualification (or working towards it)

Tools

SAP HR

CRM

Job description

Sodexo is seeking a Senior ER Advisor to join our ER Services team in Salford. You’ll provide remote, compliant employee relations guidance to managers across multiple sites, handling investigations, grievances, absence, TUPE, and casework with pace and accuracy.

In this role you’ll log cases in our CRM, prepare meetings and letters, support TUPE transfers, and stay current with employment law. Strong communication and MS Office skills are essential in a busy, service-driven environment.