Employee Relations Advisor - Multisite ER Support

Sodexo Ltd; Eccles; On-site; GBP 24,000 - 29,000; Full time

Job summary

Sodexo Salford is seeking a confident and well-organised ER Advisor to join our Employee Relations Services team in Salford. You will provide practical, compliant advice to line managers on a wide range of ER matters and support TUPE processes.

This on-site role covers 12 months FTC, 40 hours per week, with responsibilities including advising managers, handling formal and informal cases, maintaining records, and assisting with letters and case administration.

Qualifications

• Able to provide remote ER support for a multi-site operation.
• Experience of providing HR advice in line with relevant policies and legislation.
• Well organised with the ability to plan, prioritise and manage high volume of case work and queries to meet deadlines.
• Excellent verbal and written communication skills.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Proficient in Microsoft Office and data handling.

Responsibilities

• Provide ER advice to managers on informal and formal cases, ensuring compliance with employment law and policy.
• Respond to escalated ER queries and record actions accurately in the CSM system.
• Support with letters, documentation and case administration.
• Escalate complex or high‑risk cases to ER Specialists or the ER Manager.
• Guide managers on preparing for and conducting ER meetings.
• Work with HR Services to ensure accurate logging, redundancy calculations and case allocation.
• Maintain secure and accurate employee records in line with data protection requirements.
• Support TUPE processes including due diligence, letters, welcome packs, tracking and liaison with Payroll.
• Keep up to date with employment legislation and internal policy changes.

Skills

Remote ER support

HR policy knowledge

Organised planning

Verbal & written skills

Attention to detail

MS Office

Excel

Tools

SAP HR

CRM

Job description

Sodexo Salford is seeking a confident and well-organised ER Advisor to join our Employee Relations Services team in Salford. You will provide practical, compliant advice to line managers on a wide range of ER matters and support TUPE processes.

This on-site role covers 12 months FTC, 40 hours per week, with responsibilities including advising managers, handling formal and informal cases, maintaining records, and assisting with letters and case administration.