Equity Capital Markets Middle Office Support AVP

Citi; Greater London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A global financial services company in London is seeking a candidate for a role in Syndicate Operations. The position involves supporting the Syndicate Desk and Banking Team, managing complex transactions, and ensuring quality deliverables in a fast-paced environment. Candidates should have prior experience in a Middle Office Trade Support role, ideally within Equity Markets Operations. The role offers a competitive salary, hybrid working, and generous benefits including holidays and bonuses.

Benefits

Generous holiday allowance

Annual performance-related bonus

Private medical insurance

Employee Assistance Program

Pension Plan

Paid Parental Leave

Exclusive employee discounts

Learning and development resources

Qualifications

• Prior experience in a Middle Office Trade Support role.
• Experience in Equity Markets Operations.
• Ability to think critically and problem solve in a fast-moving environment.

Responsibilities

• Support the Syndicate Desk and Banking Team.
• Manage Syndicate transactions through to Front to Back reconciliation.
• Ensure quality and timeliness of deliverables.
• Conduct due diligence on client queries.
• Track performance against KPIs and SLAs.

Skills

Critical thinking

Problem-solving

Clear communication

Industry knowledge

Attention to detail

Job description

Overview

Organisation Overview: Citi Markets Operations is currently at a pivotal point in its evolution and journey to implement a target operating model. We take pride and are passionate about our People and our culture. We are invested in our People and their development. We are transforming and simplifying our operating model, creating an exciting environment which encourages diversity of thought and inclusion.

This role will be based in London supporting the Equity Capital Markets (ECM) which is part of Investment Banking. The role has close proximity to Syndicate Desk and Banking Teams working closely with each of the broader operational components that support the business front to back to ensure a seamless front to back process and service offering. Our Syndicate Operations groups are responsible for coordinating logistics surrounding deal pipeline spanning deal & account setup, Trade Management to ensure timely settlement.

What you'll do

• Provide support to the Syndicate Desk, Banking Team as well as Markets Front Office Sales and Trading on Syndicate transactions.
• Support pre deal & instrument setups, associated regulatory filings, Syndicate trade management through to Front to Back reconciliation and exception management.
• Ensure the volume, quality, timeliness and delivery of complex deliverables, and the integrity of processes, Operations and associated results.
• Solve complex client queries, conducting due diligence activities and providing detailed analysis of issues.
• Develop and execute plans, policies and procedures, and assist with leading projects; offering solutions and cost saving opportunities.
• Partner with Business and Tech acting as a subject matter expert on key initiatives in developing solutions to reduce risk and improve straight through process.
• Oversee daily performance, contribute to standards, and track Key Performance Indicators (KPIs) and Service Level Agreements (SLAs).
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

What we need from you

• Prior of relevant experience in a Middle Office Trade Support role.
• Prior industry experience required (Ideally in Equity Markets Operations).
• Subject matter expertise in multiple or specific skill sets, business areas or products.
• Ability to think critically and problem solve in a fast-moving environment.
• Consistently demonstrates clear and concise written and verbal communication.
• Demonstrated ability to remain unbiased in a diverse working environment

What we can offer you

This is a terrific opportunity to join a growing, global and dynamic transformation team delivering meaningful and significant change.

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure.
• A discretional annual performance related bonus
• Private medical insurance packages to suit your personal circumstances.
• Employee Assistance Program
• Pension Plan
• Paid Parental Leave
• Exclusive discounts for employees, family, and friends
• Access to an array of learning and development resources

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Closing date for applications: 10 Feb 2026

Job Family Group: Operations - Transaction Services

Job Family: Securities and Derivatives Processing

Time Type: Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review the organization’s accessibility information. View Citi’s EEO Policy Statement and the Know Your Rights poster.