Customer Coordinator

PATH Recruitment; Finedon; Sur place; GBP 26 000 - 32 000; Plein temps

Avantages offerts par ce poste

Pension

Healthcare scheme

Bonus scheme

Cycle-to-work scheme

Résumé du poste

PATH Recruitment is recruiting a Customer Coordinator for a brand-new role near Finedon. The position is a 12-month fixed-term contract to cover maternity leave, with a salary of up to £29,000 per annum.

The role focuses on coordinating equipment hire, delivering excellent customer service, and supporting day-to-day desk operations. You will manage customer enquiries by phone and email, coordinate hires, and handle deliveries while building strong relationships.

Qualifications

• Experience in administration or customer service is essential.
• Experience processing and managing orders is essential.
• Experience in hire, rental, construction, or industrial environments is advantageous.

Responsabilités

• Managing customer enquiries via telephone and email.
• Coordinating equipment hires and off-hires.
• Building and maintaining strong customer relationships while delivering excellent service.
• Arranging equipment deliveries to customer sites.
• Handling invoice and credit queries.

Connaissances

Customer service

Telephone communication

Email communication

Administrative experience

Description du poste

Customer Coordinator - Based near to Finedon- 12 month fixed term contract

A brand-new opportunity has become available for a Customer Coordinator to join a well-established business based near Finedon! This is an initial 12-month fixed-term contract to cover maternity leave.

Our client is an established construction business offering a friendly working environment and a supportive team. This is an excellent opportunity to play a key role in the day-to-day running of the hire desk, delivering excellent customer service and ensuring the smooth coordination of equipment hire.

Key Benefits of the Customer Coordinator:

• Salary up to £29,000 per annum


• Monday–Friday working hours


• Up to 25 days’ holiday plus bank holidays


• Pension and healthcare scheme


• Bonus scheme


• Cycle-to-work scheme

Responsibilities of the Customer Coordinator:

• Managing customer enquiries via telephone and email


• Coordinating equipment hires and off-hires


• Building and maintaining strong customer relationships while delivering excellent service


• Arranging equipment deliveries to customer sites


• Handling invoice and credit queries

About You:

• Previous administration or customer service experience is essential


• Experience processing and managing orders is essential


• Confident communicating with customers via telephone and email


• Excellent telephone manner and communication skills
  
• Experience within hire, rental, construction, engineering, merchant or industrial environments would be advantageous

You may have experience as a Hire Coordinator, Customer Coordinator, Hire Administrator, Sales Administrator, Sales Coordinator, Rental Administrator, Customer Service Advisor, Service Controller, Plant Coordinator or in a similar role.

Please note this is a 12 month fixed term contract, there is a possibility to go permanent but isn't a guarantee initially.

Alternatively, contact Georgina on 01933 667220 or email [e-mail] for further information on this Customer Coordinator role!