Customer Coordinator

Path Recruitment Ltd; Finedon; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Salary up to £29,000 per annum

Mon-Fri working hours

Up to 25 days’ holiday + bank holidays

Pension and healthcare

Job summary

Path Recruitment Ltd is seeking a Customer Coordinator for a well-established construction business based near Finedon. This is a 12-month fixed-term contract to cover maternity leave, offering a friendly environment and a focus on customer service and efficient administration.

You will handle enquiries by phone and email, coordinate equipment hires and off-hires, manage deliveries to customer sites, and assist with invoicing questions while building strong customer relationships.

Qualifications

• Essential admin or customer service experience.
• Experience processing and managing orders.
• Confident communicating with customers via telephone and email.
• Excellent telephone manner and communication skills.
• Experience within hire, rental, construction, engineering, merchant or industrial environments preferred.
• Possible progression to permanent after FTC.

Responsibilities

• Managing customer enquiries via telephone and email.
• Coordinating equipment hires and off-hires.
• Building and maintaining strong customer relationships while delivering excellent service.
• Arranging equipment deliveries to customer sites.
• Handling invoice and credit queries.

Skills

Customer service

Administration

Order processing

Telephone communication

Tools

CRM

Job description

Customer Coordinator - Based near to Finedon- 12 month fixed term contract

A brand-new opportunity has become available for a

Customer Coordinator to join a well-established business based near Finedon! This is an initial 12-month fixed-term contract to cover maternity leave.

Our client is an established construction business offering a friendly working environment and a supportive team. This is an excellent opportunity to play a key role in the day-to-day running of the hire desk, delivering excellent customer service and ensuring the smooth coordination of equipment hire.

Key Benefits of the Customer Coordinator:

• Salary up to £29,000 per annum
• Monday–Friday working hours
• Up to 25 days’ holiday plus bank holidays
• Pension and healthcare scheme

Responsibilities of the Customer Coordinator:

• Managing customer enquiries via telephone and email
• Coordinating equipment hires and off-hires
• Building and maintaining strong customer relationships while delivering excellent service
• Arranging equipment deliveries to customer sites
• Handling invoice and credit queries

About You:

• Previous administration or customer service experience is essential
• Experience processing and managing orders is essential
• Confident communicating with customers via telephone and email
• Excellent telephone manner and communication skills
• Experience within hire, rental, construction, engineering, merchant or industrial environments would be advantageous
• You may have experience as a Hire Coordinator, Customer Coordinator, Hire Administrator, Sales Administrator, Sales Coordinator, Rental Administrator, Customer Service Advisor, Service Controller, Plant Coordinator or in a similar role.

Please note this is a 12 month fixed term contract, there is a possibility to go permanent but isn't a guarantee initially.