Equestrian Admin & Front Desk — Weekend/Part-Time

Trent Park Equestrian Centre London; Greater London; On-site; GBP 18,000 - 24,000; Part time

Benefits offered by this job

Riding once a week

Free staff lunch

Job summary

Trent Park Equestrian Centre London is seeking an organised Administrator to join our busy team. Based in North London, the centre delivers riding lessons, livery facilities and courses, and we value friendly, professional client service.

You will handle client queries by phone, email and in person, manage bookings, invoices and reports, coordinate events, and maintain records. Part-time hours: 2-4 days, weekends essential, with some weekday flexibility; riding benefits and a staff lunch are

Qualifications

• Experience in riding schools or similar environment is desirable.
• Familiarity with ECPro is a strong advantage.
• Proficient with office software and quick to learn new systems.
• Excellent communication and organisational skills.

Responsibilities

• Respond to client enquiries by phone, email and in person, delivering excellent customer service.
• Schedule lessons for clients using the online booking system, ensuring accurate bookings.
• Maintain and update client records, manage invoices and process payments.
• Coordinate with instructors and staff to support smooth operations and events.
• Monitor and order office supplies and assist with stock management for the riding school.
• Prepare and generate reports for management on client feedback, finances and operations.
• Carry out general office duties including filing and data entry.

Skills

Interpersonal skills

Adaptability

Tech-savvy

Customer service

Tools

ECPro

Online booking system

Job description

Trent Park Equestrian Centre London is seeking an organised Administrator to join our busy team. Based in North London, the centre delivers riding lessons, livery facilities and courses, and we value friendly, professional client service.

You will handle client queries by phone, email and in person, manage bookings, invoices and reports, coordinate events, and maintain records. Part-time hours: 2-4 days, weekends essential, with some weekday flexibility; riding benefits and a staff lunch are