Entry Level Administrator

Dexters Estate Agent Group; Greater London; On-site; GBP 26,000 - 28,000; Full time

Job summary

A major estate agency in the UK is seeking individuals for an entry-level role in Tenancy Administration. This position involves learning the fundamentals of property management while providing exceptional service to landlords and tenants. Candidates should be enthusiastic, possess excellent communication skills, and have a willingness to learn. The role offers a salary between £26,000-£28,000 and the potential for career advancement within the company.

Benefits

Career progression opportunities

Training in property management

Qualifications

• Ability to learn and assist in various tasks.
• Enthusiastic attitude towards work and learning.
• Demonstrates strong attention to detail and integrity.

Responsibilities

• Ensure properties are legal, safe, and ready for occupation.
• Deliver excellent service to landlords and tenants.
• Manage check-in and check-out bookings.
• Stay updated with relevant legislation.
• Resolve issues quickly and efficiently.

Skills

Willingness to learn

Customer service experience

Excellent communication skills

Logical thinking

Problem-solving aptitude

Job description

An ‘on the job’ training opportunity, learning the basics of Tenancy Administration whilst carrying out the role. As part of the Tenancy and Property Management Teams, provide consistently excellent service to drive the growth and retention of Landlords and our Lettings portfolio.

Salary : £26,000-£28,000 DOE

Hours : Monday-Friday 8.30am-5.30pm

Admin experience desirable, but not needed

Key Responsibilities

• Work closely with your Tenancy Administration team ensuring all properties are legal, safe and ready for occupation
• Deliver a five star service to our landlords and tenants through the life cycle of a tenancy
• Ensure check-ins and check-outs are booked
• Remain up to date with relevant legislation
• Resolve issues quickly and efficiently
• Ensuring our database is kept up to date with accurate information and log notes

Requirements & Skills

• Willingness to learn, take instruction and assist wherever needed
• Enthusiastic, ‘Nothing is too much trouble’ attitude
• Logical thinking with creative problem-solving aptitude
• Well presented
• Preference for customer service experience
• Has a professional approach, demonstrating high levels of integrity with great attention to detail
• Organised, with a flexible approach to a varied workload particularly during busy periods
• Confident, with excellent communication skills, using the telephone as first point of contact
• Able to demonstrate initiative along with a ‘can do’ approach

Why pick us?

95% of our Managers & Directors started their career with us at entry level. We offer genuine progression, fast tracking our people into management roles.

We're proud to say we are London’s only major firm of Residential Chartered Surveyors and the only Estate Agent in the UK able to provide both Government and industry specific professional qualifications, demonstrating our commitment to professionalism within our industry and attracting, developing and retaining the best talent!