Entertainment Center Host: Customer Service & Events

Tenpin Ltd; East Midlands; On-site; GBP 11,000 - 18,000; Full time

Benefits offered by this job

Retailer discounts

Best Doctors

Free Bowling for family and friends

Free Food

Enhanced maternity/paternity/adoption"

Medicash health care cash back

Employee assistance programme

Free counselling

Life assurance - 2x salary

Long service awards

Recommend a Friend scheme

On the Spot Rewards

Job summary

Tenpin Ltd is looking for a Customer Service Assistant in the East Midlands to deliver exceptional guest experiences across our family entertainment centre. You will handle bookings, answer enquiries and help run events, while serving food and drinks and ensuring a clean, welcoming venue.

You should be confident, energetic and customer-focused, with a flexible approach to shifts, including evenings and weekends. A positive attitude and teamwork are essential to succeed in a busy, fun environment.

Qualifications

• Experience in customer service is preferred.
• Willingness to work evenings and weekends.
• Excellent interpersonal and communication skills.

Responsibilities

• Manage reception bookings and handle enquiries.
• Identify sales opportunities and host events.
• Serve food and drinks and keep the centre clean and welcoming.
• Support across departments from Laser Arena to karaoke rooms and parties.

Skills

Customer service

Communication

Flexibility

Team player

Attention to detail

Job description

Tenpin Ltd is looking for a Customer Service Assistant in the East Midlands to deliver exceptional guest experiences across our family entertainment centre. You will handle bookings, answer enquiries and help run events, while serving food and drinks and ensuring a clean, welcoming venue.

You should be confident, energetic and customer-focused, with a flexible approach to shifts, including evenings and weekends. A positive attitude and teamwork are essential to succeed in a busy, fun environment.