Guest Experience Host – Entertainment Center

Tenpin Ltd; Addlestone; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Discounts

Best Doctors

Free bowling

Free food

Enhanced leave

Healthcare cash back

EAP

Free counselling

Life assurance

Long service awards

Job summary

Tenpin Ltd (part of Ten Entertainment Group Plc - www.tegplc.co.uk) is seeking a Customer Service Assistant to deliver an excellent customer experience by managing reception bookings, answering enquiries, hosting events, serving food and drinks, and keeping the centre welcoming. You should be confident, energetic and friendly, with a can-do attitude and full flexibility including evenings and weekends.

Training is provided in our fun environment across Laser Arena, Escape Rooms, karaoke and

Qualifications

• Excellent customer service and communication skills are essential.
• Ability to work in a fast-paced, customer-facing environment.
• Flexible availability including evenings and weekends.

Responsibilities

• Manage reception bookings and answer enquiries.
• Identify sales opportunities and host events.
• Serve food and drinks and maintain a clean, welcoming centre.
• Work across departments including Laser Arena, Escape Rooms and karaoke areas.

Skills

Customer service

Communication skills

Team player

Flexible hours

Job description

Tenpin Ltd (part of Ten Entertainment Group Plc - www.tegplc.co.uk) is seeking a Customer Service Assistant to deliver an excellent customer experience by managing reception bookings, answering enquiries, hosting events, serving food and drinks, and keeping the centre welcoming. You should be confident, energetic and friendly, with a can-do attitude and full flexibility including evenings and weekends.

Training is provided in our fun environment across Laser Arena, Escape Rooms, karaoke and