Enterprise Value Partner - ROI-Focused Growth & Adoption

Multiverse; Greater London; Hybrid; GBP 60,000 - 95,000; Full time

Benefits offered by this job

Time off

Private medical

Hybrid work

Work from anywhere

Wellbeing resources

Job summary

Multiverse is building a tech-first institution that blends work and learning to close the critical skills gap. The Customer Value Partner (CVP) is the primary architect of this transformation.

In Enterprise, you own the end-to-end journey for a portfolio of accounts, deliver measurable business impact, align cross-functional teams, and craft data-driven roadmaps for expansion, with a focus on ROI and renewal.

Qualifications

• 3+ years of experience in Customer Success, Account Management, or Consulting.
• Ability to lead of complex enterprise programs across multiple teams.
• Data fluency: interpret datasets and link delivery to KPIs.

Responsibilities

• Independently lead end-to-end customer journey for Enterprise accounts.
• Build and defend multi-threaded relationships with HR, sponsors and leaders.
• Translate learning outcomes into business impact narratives for executives.

Skills

Customer Success

Account Management

Consulting

Project Leadership

Data Analysis

CRM Salesforce

Tools

Salesforce

Job description

Multiverse is building a tech-first institution that blends work and learning to close the critical skills gap. The Customer Value Partner (CVP) is the primary architect of this transformation.

In Enterprise, you own the end-to-end journey for a portfolio of accounts, deliver measurable business impact, align cross-functional teams, and craft data-driven roadmaps for expansion, with a focus on ROI and renewal.