Strategic Client Value Partner

Multiverse; Greater London; Hybrid; GBP 50,000 - 70,000; Full time

Benefits offered by this job

27 days holiday plus additional leave days

Private medical insurance

Gym membership

Work-from-anywhere scheme

Weekly catch-ups and seasonal celebrations

Job summary

A leading upskilling platform is seeking a Customer Value Partner to enhance customer success through strategic management and long-term partnerships. This role involves overseeing implementation, ensuring clients get maximum ROI from programs, and fostering strong relationships with stakeholders. Ideal candidates will possess strong consultative skills, an ownership mentality, and the ability to translate data into actionable insights. The company promotes a hybrid work culture alongside solid benefits, supporting employee well-being and professional growth.

Qualifications

• Ability to manage high-level discussions and detailed project plans.
• Thrives as the single point of accountability.
• Ability to advise clients on workforce solutions.

Responsibilities

• Drive long-term retention and growth through customer success.
• Translate program data into impactful business outcomes.
• Build relationships with key decision-makers to advise on workforce challenges.

Skills

Ownership Mentality

Strategic Execution

Consultative Approach

Collaborative Drive

Job description

A leading upskilling platform is seeking a Customer Value Partner to enhance customer success through strategic management and long-term partnerships. This role involves overseeing implementation, ensuring clients get maximum ROI from programs, and fostering strong relationships with stakeholders. Ideal candidates will possess strong consultative skills, an ownership mentality, and the ability to translate data into actionable insights. The company promotes a hybrid work culture alongside solid benefits, supporting employee well-being and professional growth.