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Enterprise Account Executive - Channel, London
Client: Freshworks
Location: London, United Kingdom
Job Category: -
EU work permit required: Yes
Job Reference: 01a527128c0f
Job Views: 5
Posted: 05.05.2025
Expiry Date: 19.06.2025
Job Description:
As an Enterprise Account Executive in the Channel team, you will drive revenue growth across Europe by acquiring new customers across multiple verticals. Partnering closely with our channel team and partners, you’ll develop business opportunities within assigned named accounts and execute a co-sell GTM strategy. In this individual contributor role, you’ll advocate for multiple Freshworks product lines, primarily targeting enterprise clients. As a brand ambassador, you’ll champion our innovative SaaS solutions, helping organisations become more productive, efficient, and customer-focused.
Your Role and Responsibilities:
- Develop a strategic plan to source and develop business opportunities within your assigned territory and to exceed your sales goals through stakeholder mapping, prospecting, qualifying, and closing opportunities
- Cultivate relationships with executive-level decision-makers and strive to become a trusted advisor and a partner at your named accounts.
- Generate specific opportunities at each enterprise account in response to customer requirements and unaddressed pain points.
- Communicate constantly with other departments, such as marketing and pre-sales, regarding the design and execution of campaigns to improve our internal and external processes
- Use and administer available resources effectively, e.g., steering the business development and pre-sales representatives to reach your individual sales goals.
- Provide regular reporting of pipeline and forecasting to the Sales Manager
- Travel to customer locations and customer-focused events regularly
- Educate yourself to become an expert in SaaS products, CRM systems, and our product suite
- Partner Collaboration: Working closely with our channel team and partners, you will develop and execute joint go-to-market (GTM) strategies, leveraging co-selling opportunities to maximize reach and impact.
Qualifications:
- Minimum of 5 years SaaS sales experience in an outbound / field role. Knowledge in the field of SaaS, CRM or ITSM is preferred
- Expertise and experience working with IT resellers, focusing on acquiring new customers
- Experience managing the sales cycle from business champion to C-level
- Consistent overachievement of sales goals in a large geographic territory selling a technical product
- High degree of customer orientation, negotiation of business terms in line-of-business, procurement teams, and senior management
- Experience managing and closing complex sales cycles; being an expert managing sales cycles with 60-90+ days or contract values of 100K-250K+
- Highly motivated, with a driven personality and a positive attitude toward sales and CRM products
- Willing to go the extra mile with a strong work ethic; self-directed and resourceful
- Project credibility with knowledge of the customer service domain, and the potential of cloud as a game-changer in the enterprise. Understand complex customer requirements on both a business and technical level
- Fluency in English and Spanish to a native standard is required in this role
Additional Information:
These are some benefits you can expect from us in return:
- Company funded Private Medical Insurance (PMI)
- Company-funded Medical Cash Plan
- Company funded Life Assurance, Income Protection & Critical Illness insurances
- Qualifying workplace pension scheme with company contribution of up to 6%
- Learning & Reading budget of up to £1,000 per year
- Fitness budget of up to £30 per month
- Cycle-to-work scheme
- Enhanced Maternity Leave
- 25 days annual Paid-Time-Off (PTO)
- Company funded lunch for days in office
- Company Funded Employee Assistance Program (EAP) for both you and your family
- Long Service Awards
- Discounted Tax Support Services
At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion, and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities, and the business.