Enterprise Account Director, Digital Shelf & E-commerce

Publicis Groupe; Reading; Hybrid; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Competitive compensation and benefits

Flexibility for work-life balance

Comprehensive health benefits for you/

Generous paid leave and holidays

Wellness program and employee support

Job summary

Profitero+ is seeking a Senior Account Manager to drive growth and retention across a portfolio of enterprise clients in a hybrid role based in Reading, UK. You will manage the full sales cycle from engagement to renewal, collaborating with Marketing and Strategy & Insights to deliver tailored, ROI-focused solutions.

You will lead a team and build deep industry knowledge to inform the product roadmap. The role requires a strong track record in FMCG or tech, excellent communication, and fluency

Qualifications

• Degree in business/marketing or equivalent.
• 5+ years of relevant account management experience in FMCG and/or tech.
• Excellent communication and active listening.
• Fluency in English (written and spoken).

Responsibilities

• Growth and retention of clients from your portfolio and within your group.
• Lead account planning, strategy and growth.
• Own team KPIs and adopt Profitero+ CX processes and tools.
• Ensure ROI for enterprise clients and drive renewals.
• Lead a team responsible for a portfolio of enterprise accounts.
• Develop expertise in Profitero+ offerings and industry landscape.
• Drive usage and value delivery across client organizations.
• Build relationships across customer portfolios and upsell features where appropriate.
• Coordinate product demos, trainings, and meetings to educate clients.

Skills

English fluency

Communication skills

Client relationship management

Education

Business/Marketing degree

Tools

Salesforce CRM

Job description

Profitero+ is seeking a Senior Account Manager to drive growth and retention across a portfolio of enterprise clients in a hybrid role based in Reading, UK. You will manage the full sales cycle from engagement to renewal, collaborating with Marketing and Strategy & Insights to deliver tailored, ROI-focused solutions.

You will lead a team and build deep industry knowledge to inform the product roadmap. The role requires a strong track record in FMCG or tech, excellent communication, and fluency