Endpoint Cyber Operations Analyst

Leidos, Inc.; Bristol; Hybrid; GBP 36,000 - 47,000; Full time

Job summary

A leading cybersecurity firm in the UK is looking for an Endpoint Cyber Analyst to join their operations team. This role involves providing support for various endpoint security solutions and requires 2-4 years of endpoint security experience. The successful applicant will handle daily ticket management, collaborate on security documentation, and assist others in troubleshooting complex security issues. UK citizenship is essential. The position offers a competitive salary and flexible benefits including a pension scheme and private medical insurance.

Benefits

Contributory Pension Scheme

Private Medical Insurance

33 days Annual Leave

Flexible Working Scheme

Qualifications

• 2-4 years of experience in endpoint security.
• Experience with Anti-Virus and Host Firewall solutions.
• Familiarity with forensic procedures and practices.

Responsibilities

• Manage daily ticket queues effectively.
• Provide operational support for endpoint security solutions.
• Troubleshoot complex problems across security solutions.
• Document procedures for supported products.

Skills

Endpoint security solutions operation

Problem-solving skills

Knowledge of operating systems and network protocols

Ability to communicate risk-related concepts

Understanding of malware families

Strong analytical skills

Education

BSc in Computer Science or related field

Tools

Endpoint Detection and Response (EDR)

Forensics tools (EnCase, FTK)

Job description

Role Summary

The Leidos Cybersecurity Capabilities Organisation has an immediate opening for an Endpoint Cyber Analyst to join the Endpoint Cybersecurity Operations team. The position can be supported from our Whiteley office or remotely for the right candidate. You will join a team of endpoint cybersecurity analysts in providing day‑to‑day operational support across a range of Leidos‑managed enterprise endpoint security solutions. The role focuses on learning to support & maintain industry‑leading cyber security products while gaining experience defending a Fortune 500 organisation. Working closely with the Endpoint Cybersecurity Engineering team, you will be expected to think like an adversary, provide analyst‑centric input into every phase of the cyber defence development process from an endpoint security perspective, and contribute to the technical innovation that will evolve Leidos’ defensive capabilities and methodologies. Salary range: £36,900 – £46,100.

Key Responsibilities

• Daily ticket queue management
• Operational support & maintenance for endpoint security solutions (e.g., Anti‑Virus, Host Firewall, forensics‑based tools, privilege management, application allowlisting, EDR)
• Rotational on‑call responsibilities (minimal for the UK)
• Technical control implementation & enforcement based on inputs from CSIRC, Endpoint Cybersecurity Engineering team, and other stakeholders
• Support change‑management tasking related to security policies associated with the endpoint security solutions you support
• Work closely with your team lead/manager to ensure tasks are executed on time
• Ensure documentation for supported endpoint security products, procedures, services, etc., is written and centrally accessible
• Create and monitor reporting for compliance
• Assist in troubleshooting complex problems across the endpoint security solutions
• Provide inputs to the Endpoint Cybersecurity Engineering team to identify and remediate gaps in vendor solutions and platform technologies
• Collaborate using information and knowledge‑sharing networks and professional relationships to achieve common goals
• Take direction & guidance from the endpoint cybersecurity engineering team (and others) and perform other tasks as assigned
• Lead inter‑departmental meetings with other teams within Leidos to coordinate security solutions and updates
• Ability to write and verbally communicate information security and risk‑related concepts effectively to both technical and non‑technical audiences
• Strong problem‑solving and analytical skills; demonstrate poise and ability to act calmly and competently in high‑pressure, high‑stress situations
• Fundamental understanding of accepted security practices, troubleshooting issues, attack vectors, and customer support
• Understanding of operating systems and network protocols
• Foundational understanding of advanced threat detection in an enterprise environment
• Foundational understanding of malware families, their types, and the threat they pose
• UK citizenship is required

Qualifications

• BSc (or equivalent) in Computer Science, Computer Engineering, Information Technology, or other Cyber Security field from an accredited university; additional relevant experience or technology certifications may be considered in lieu of a degree. This should include 2‑4 years of endpoint security experience.
• Experience operating, troubleshooting, and maintaining endpoint security solutions (e.g., Anti‑Virus, Host Firewall, forensics‑based tools, privilege management, application allowlisting, EDR, cloud‑based solutions)
• Knowledge of forensic procedures and practices including imaging and memory analytics, and the design, maintenance, and documentation of enterprise forensic capabilities (popular commercial products include EnCase, FTK, and others)

Clearance Requirements

• BPSS pre‑screening required to start

Benefits

• Contributory Pension Scheme
• Private Medical Insurance
• 33 days Annual Leave (including public and privilege holidays)
• Access to flexible benefits (life assurance, health schemes, gym memberships, annual buy‑and‑sell holidays, and a cycle‑to‑work scheme)
• Flexible Working Scheme