End-User Computing Technician: IT Support & Devices

National Physical Laboratory; Coventry; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading research institute in the UK is seeking an IT Operations Specialist to enhance the IT experience for its colleagues. The ideal candidate will manage end-user support, configure devices, and ensure security compliance for various IT assets. Expertise in cloud technologies and endpoint management tools like Intune is essential. You will play a crucial role in maintaining efficient IT operations and contributing to process improvements. This opportunity offers significant impact within the organization.

Qualifications

• Proficient in endpoint management tools including Intune and SCCM.
• Strong knowledge of cloud technologies including M365 and Azure.
• Experience with audio visual systems and technologies.

Responsibilities

• Provide end-user support and troubleshoot issues across various platforms.
• Configure and deploy devices across the organization.
• Maintain device security and compliance.

Skills

End-user support

Troubleshooting Microsoft 365

Device management

Strong hardware diagnostics

Automation technologies

Networking principles

Tools

Intune

SCCM

Active Directory

PowerShell

VPN

Job description

A leading research institute in the UK is seeking an IT Operations Specialist to enhance the IT experience for its colleagues. The ideal candidate will manage end-user support, configure devices, and ensure security compliance for various IT assets. Expertise in cloud technologies and endpoint management tools like Intune is essential. You will play a crucial role in maintaining efficient IT operations and contributing to process improvements. This opportunity offers significant impact within the organization.