End-to-End Service Designer - Public Sector Impact (Remote)

Triad; City Of London; On-site; GBP 50,000 - 55,000; Full time

Job summary

A leading digital consultancy is seeking a Service Designer to design end-to-end services in the UK public sector. You will conduct user research and collaborate within agile frameworks to deliver impactful solutions. The ideal candidate has proven experience in service design and a strong portfolio. This full-time role offers a salary of £50-55k plus benefits, with opportunities for remote work and personal development.

Benefits

25 days of annual leave

Matched pension contributions (5%)

Private healthcare

Gym membership support

Cycle-to-work scheme

Perkbox membership

Qualifications

• Proven experience in Service Design with a strong portfolio.
• Experience conducting user research and translating insights.
• Strong understanding of User-Centred Design principles.

Responsibilities

• Design and prototype end-to-end services that align user needs.
• Conduct user research and stakeholder engagement.
• Develop service maps, blueprints, and process flows.

Skills

User-Centred Service Design

User Research

Agile Methodologies

Prototyping

Accessibilities Design

Education

Degree or equivalent qualification

Tools

Miro

Figma

Adobe XD

Axure

Balsamiq

Job description

A leading digital consultancy is seeking a Service Designer to design end-to-end services in the UK public sector. You will conduct user research and collaborate within agile frameworks to deliver impactful solutions. The ideal candidate has proven experience in service design and a strong portfolio. This full-time role offers a salary of £50-55k plus benefits, with opportunities for remote work and personal development.