Enablement & Service Improvement Lead – Associate Director

Ernst & Young Advisory Services Sdn Bhd; City Of London; Hybrid; GBP 98,000 - 191,000; Full time

Job summary

A leading global consulting firm is seeking an Enablement and Service Improvement Lead to oversee transactional reporting and improve operational excellence within their Talent Insights and Analytics team. The role requires strong data analysis skills, proficiency in reporting tools like SuccessFactors and Power BI, and a degree in a relevant field. Join a dynamic team that values progressive thinking and supports professional development.

Benefits

Comprehensive compensation and benefits package

Flexible vacation policy

Opportunities for professional development

Qualifications

• Educated to degree level in a relevant field.
• Experience with data management practices and tools.
• Experience in delivering functional reporting solutions.

Responsibilities

• Oversee the delivery of transactional reporting via IBM.
• Identify opportunities for greater automation in reporting.
• Manage demand delivery and project intake from stakeholders.
• Provide training on data access and TI&A tools.

Skills

Data analysis

SQL/Spark

Python

Data visualization tools

Project management

Excellent communication

Problem-solving skills

Education

Degree in Data Science, Computer Science, or Engineering

Higher professional or master’s qualification

Tools

SuccessFactors

Power BI

IBM

Job description

A leading global consulting firm is seeking an Enablement and Service Improvement Lead to oversee transactional reporting and improve operational excellence within their Talent Insights and Analytics team. The role requires strong data analysis skills, proficiency in reporting tools like SuccessFactors and Power BI, and a degree in a relevant field. Join a dynamic team that values progressive thinking and supports professional development.