EMRU Ward Clerk: Administrative & Patient Records

Buckinghamshire Healthcare Trust; Aylesbury; On-site; GBP 23,000 - 28,000; Full time

Job summary

Buckinghamshire Healthcare NHS Trust is seeking a Ward Clerk to support the Emergency Medical Receiving Unit with comprehensive administrative and reception duties. You will handle patient records, coordinate communications and assist with data collection and reporting, ensuring smooth day-to-day operations.

Working closely with the Acute Medicine leadership, nursing staff and colleagues, you will act as the first point of contact for patients, relatives and visitors while maintaining

Qualifications

• Proven clerical, administrative and reception skills within a healthcare setting.
• Experience with patient records and electronic systems (Careflow EPR) preferred.
• Excellent communication and ability to handle confidential information.

Responsibilities

• Provide administrative, clerical and reception support to the Emergency Medical Receiving Unit.
• Act as first point of contact for patients, relatives, visitors and staff.
• Process telephone calls and direct enquiries per Trust policies.
• Maintain patient records and update electronic systems such as Careflow EPR.
• Support data collection, entry and reporting for audits and national submissions.
• Coordinate patient transfers and arrange transport and record transfers.

Job description

Buckinghamshire Healthcare NHS Trust is seeking a Ward Clerk to support the Emergency Medical Receiving Unit with comprehensive administrative and reception duties. You will handle patient records, coordinate communications and assist with data collection and reporting, ensuring smooth day-to-day operations.

Working closely with the Acute Medicine leadership, nursing staff and colleagues, you will act as the first point of contact for patients, relatives and visitors while maintaining